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Job Description
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Job Description
A bit about us:
We’re on a mission to change healthcare — how it’s paid for, delivered, experienced. We want to put people center stage, not process or profit. We are guided by a deep belief that every person on Medicare should be treated like we would treat a member of our own family: with loving care and a profound commitment to their health and well-being.
Why Devoted:
Make a difference… a big difference. You will have the opportunity, in a unique and dynamic culture, to be a part of something incredibly meaningful. We’re a disruptive startup with an inspiring mission. Learn and grow alongside our world-class team of healthcare, technology, and data leaders, dedicated to building a health plan and clinical services that care for everyone like they were our own mothers or fathers. Our team and board members have decades of experience in health care entrepreneurship, data, technology, services, and policy. With their support, we look forward to building a health plan and clinical services that will give seniors easy access to the high-quality care they deserve.
A bit about this role:
As the Business Applications Senior Manager, you will work with the technology and finance teams to identify areas of highest impact across the Finance Department and unify systems between organizations. You should feel at home working with teams of technical and nontechnical stakeholders and helping bridge that gap as needed. This role will be the primary system support for the corporate Finance Department and provide project management, consultation, analysis, testing and implementation support for Finance projects including upgrades, enhancements, and integration with broader company systems, processes, and controls.
Devoted is growing rapidly and that growth has made it necessary to reevaluate many of the existing systems and processes and in most cases, this means starting from a blank slate to build for the best long-term solution in the context of operating as a large-cap public company. Devoted uses NetSuite as its core financial system and a key part of the role will be maintaining/enhancing the current implementation as well as the roll out of additional functionality as needed along with the associated integration with existing and new systems, processes, and controls more broadly in the company.
We’re looking for candidates with a deep knowledge of core NetSuite functionality (security, business process, reporting, etc.) as well as experience integrating NetSuite with other systems. While NetSuite will be a large part of the responsibility for this role, the ability to quickly learn and understand other applications will also be important to successfully support a quickly evolving stakeholder base.
Responsibilities will include:
- Manage the design, testing and implementation, maintenance, and configuration of the NetSuite system.
- Evaluate and implement new functionality included in NetSuite updates as needed to optimize the system
- Designing, testing, and implementing integrations with NetSuite (and certain other third-party finance applications) and Devoted’s proprietary Orinoco technology platform
- Maintain system data integrity by routinely analyzing data, creating and executing reports/queries, performing data audits and synchronizing data across systems as needed.
- Collaborate with the Finance team to identify, recommend, and implement best practices, standard methodologies, and user-friendly processes
- Troubleshoot system problems, resolving system errors and data errors
- Maintain existing Finance system integrations and lead the implementation of new integrations as needed
- Assist in the development of reports and dashboards to provide insights into business questions
- Build and maintain a positive, trusting relationship between development, IT, HR and other business areas.
- Partner with Finance team leads, and other key stakeholders to identify new business needs and how systems can support them and align with the company strategy (eg., public company readiness including SOX, GAAP/STAT reporting)
- Serve as liaison with IT staff and external vendors to develop and/or implement applications and analyze, troubleshoot and resolve programming or systems related problems
- Ability to balance responsibilities related to production support and project tasks simultaneously
Required skills and experience:
- You are mission driven. At Devoted, we are changing how the industry treats its members, and we treat them like our own mother and father.
- Solid background in Finance business workflows and system implementation/support.
- Deep knowledge of the NetSuite is required. Devoted has recently implemented several Workday modules so experience integrating NetSuite with Workday is a big plus.
- Experience with Hyperion, Oracle PBCS, or Tipalti are a big plus.
- High-level of attention to detail, exceptional organizational skills, and an analytical, process-oriented mindset
- You are resourceful, exhibit excellent teamwork, problem solving and client focus skills
- Have a “Roll up your sleeves” attitude and adaptability skills in a fast-paced, virtual environment and be able to work successfully with little or no direct guidance
- Strong problem-solving and troubleshooting skills working with technical systems
- Worked in a SOX environment with experience taking a company through the transition from being privately owned to public.
- Demonstrated ability to collaborate and participate on multi-disciplinary teams
- You are relentlessly resourceful. You are comfortable saying no and rejecting the shiny new object while on your path to completing project work.
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Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.
As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
COVID-19 Vaccination Requirement: Where permitted by applicable law, candidates must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered. The Company will provide reasonable accommodations to qualified employees with disabilities or for a sincerely held religious belief, practice, or observance.
