Deloitte Looking for Finance And Operations Manager, Learning And Development at Phoenix, AZ, United States Full Time

Job Description

Finance and Operations Manager, Learning and Development

The chief purpose of the Development Center of Excellence (COE) is to bring out the best of every person and the best of every team, so that we can deliver the best of our Firm to our clients.

The Development COE focuses on:

• Bringing out the leader in every person
• A holistic approach to development that emphasizes not just education, but also self-awareness, exposure to real-world problems, and connections to people
• Positioning our people to help tackle some of the most complex issues in business, our communities, and society at large

The Team

The Consulting Development COE delivers business-focused, efficient, and innovative learning and development programs and experiences, thoughtfully designed to help our professionals best serve at every stage of their career. Through the work of this COE, development at Deloitte is not just about education – development is a vital part of Deloitte’s leadership culture.

Work you’ll do

Provide project management, support and leadership to strategic operational projects as assigned by the Development Leader and CLO. Examples include finance management and reporting (accrual and forecasting processes, financial data analysis and interpretation), contractor management, internal technology rollout and maintenance, and relationship management with key stakeholder groups both within the COE and the business.

Financial Management and Strategy

• Assist Operations Senior Manager in preparing the fiscal year financial Plan (macro and micro) for Consulting Talent Development.
• Support strategic initiatives and projects as directed by the CLO, including creating and collecting input for presentations, analyzing data, and identifying trends that will inform annual planning decisions.
• Strategically analyze financial and performance data and provide recommendations.
• Review and provide financial analysis of monthly spend.
• Review and update periodic accruals and forecasts for the Consulting Talent Development.
• Monitor future spend forecasts and adjust as needed based on analysis.

COE Risk Management

• Support Operations Senior Manager in TPRM and Procurement workflows regarding initiation and coordination of new vendor approval requests; managing timelines and following up as necessary.
• Communicate with external vendors clearly and effectively to assist Risk Management in gathering necessary information.
• Report on status of Procurement and Risk reviews with COE team as well as internal stakeholders to provide updates on progress, issues, and suggested solutions.

Manage Practitioner-Facing Tools (that are internally developed and maintained by ITS)

• Serve as the Functional Lead to the technical tool developers in representing the needs of our Consulting Development COE and the business.
• Collaborate with all levels of the organization to gather functional requirements, troubleshoot issues, and provide recommendations to meet business needs.
• Manage competing priorities among the various stakeholders.
• Escalate issues appropriately to move tasks forward and drive all approved enhancements to completion.
• Strategically plan for and implement technology solutions.

Manage Daily Operations

• Monitor various reporting tools to ensure consistency and compliance with operational policies and procedures.
• Actively addresses process improvements by leveraging an understanding of client business needs and strong problem-solving skills to address complex issues; proactively communicates challenges and solutions, manages complex projects end-to-end.
• Build community and relationships with stakeholders at all levels.

Qualifications

Required:

• Bachelor’s Degree; Minimum 5 years of related experience
• Ability to work effectively in a fast-paced, multi-tasking environment
• Strong strategic-thinking skills with an ability to collaborate with team members on best practices
• Strong ability to influence and engage stakeholders without direct authority
• Sound core consulting and project management skills
• Proficient Microsoft Office skills
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

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