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Operations Manager
CWF Restoration is a rapidly growing, family-owned water and fire restoration company. We are seeking an experienced Operations Manager to join our Houston branch and help lead the execution of an already-established plan for growth.
The Operations Manager serves as branch leadership and focuses on human resources, customer service, and day-to-day functions, ensuring execution of the highest standard of client support and delivery of product. The ideal candidate is highly personable and organized with 3-5 years of experience in hiring and supervision/coaching of teams larger than 15 – we’re looking for someone with grit who knows what it’s like to hustle every day.
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What makes us great?_*
- Competitive CWF bonus program
- Company credit card – no out of pocket expenses (including training and travel)
- Health (individual & family), Dental, Vision and Life Insurance
- Matching 401K Account
- On-the-job training
- Weekly paycheck
As a Operations Manager you will:
- Interview, onboard, and train new hires sourced by our centralized Talent Acquisition team
- Maintain schedule for newly established branch team
- Provide sales and customer service support as our branch continues to grow our presence in the Houston market
Qualifications:
- You’ve managed large teams in high-volume, fast-paced, customer-facing environments (like restaurants, hospitality, or healthcare/hospitals)
- Proven track record of leadership including team building, coaching and discipline, and delegation of tasks
- Previous experience supporting growth at a company
- Ability to travel to our Illinois headquarters for initial training, and periodically afterwards
- Must be available to work overtime hours as needed
Must comply with criminal and motor vehicle background screenings when applicable.
Job Type: Full-time
