Store Manager (C-Store) – Key Responsibilities
◼ Conducts oneself as a role model within established store decorum guidelines as defined in training.
◼ Ensure all team members are requesting identification and verifying age minimum requirements for cigarettes, alcohol, and other applicable items.
◼ Provides assistance to any customer looking around the store or asking for help.
◼ Navigate customer complaints with grace and escalate complaints as necessary to the District Manager if unresolved.
◼ Perishable products are to be properly rotated to maintain quality and minimize spoilage.
◼ Train each new team member in the existence and proper use of the Open Door Policy.
◼ Submits maintenance requests in Mpulse in a timely manner.
◼ Ensures cleanliness of property (restrooms, floors, coolers, deli, front counter, back-office, fountain area, shelves, merchandise, fuel islands, etc.).
Developing Self & Others:
◼ Coaches and develops Assistant Managers & Sales Associates.
◼ Conducts job-specific performance interviews with employees as needed to improve job performance within guidelines defined in training
◼ Attends Manager trainings as required by the Company.
◼ Assists with recruiting efforts (guides interested persons on how to complete the application process, conducts interviews), and tracks active applicant progress and ensure new hires complete onboarding).
Achieve Results:
◼ Responsible for controlling inventory to attain and maintain inventory shortage performance (at less than 1.0% short to merchandise sales) on a monthly basis.
◼ Compiles, inputs, reconciles, and balances each component of the daily close out paperwork and complete end-of-the-day accounting by 8:00am
◼ Uploads competitor fuel prices daily and updates Store gas prices daily per the direction of the Fuel team.
◼ Conduct a minimum of one cash audit weekly.
◼ Strictly follow and enforce the Vendor Check In policy and personally count all merchandise received into the store.
◼ Ensures up-to-date planograms are executed in a timely manner.
◼ Works with Deli Manager to ensure deli menus and promotional advertising are current.
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Job Type: Full-time
Benefits:
Experience level:
Work Location: In person
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