JOB REQUIREMENTS

To include but not limited to

Consistently following the Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs.
Encourage to make weekly table reservations.
Building and establishing personal clientele.
Participate in weekly marketing requirements.
Answering telephone and directing calls where necessary.
Overseeing daily restaurant reservations, and pre-assigning seating where necessary.
Communicating with Restaurant Reservations Dept. regarding VIPs, special orders, cake orders, special requests, large parties, etc. – responsible for conveying all such information to management.
Greeting and seating in a timely, positive, welcoming, and professional manner as they arrive.
Control the flow of guests coming into the restaurant, bar, and lounge under pressure.
Maintain a proactive approach to solving any guest’s questions, issues, and concerns.
Bidding farewell to guests, using their names when known, and encouraging them to return.
Cleaning menu covers, replacing inserts, and general tidiness of podium area where necessary.
Shutting down the podium, forwarding phones to voice-loop, and stacking menus at end of shift.
Effectively communicating with management, chefs, and culinary staff to fulfill and address any issues or needs requested by guests and or other employees.
Following all procedures and policies set forth by the company, division, and department.
Other duties as assigned.

QUALIFICATIONS: (Include equipment knowledge/use)

1-year experience as a hostess in a similar, high-volume restaurant environment or 6 months of experience in a fine dining establishment is required.
1 Year of experience in marketing nightclubs, restaurants, and/or related experience in a Retail or marketing internship or related university marketing course preferred.
Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media.
Ability to work as part of a team in high stress & a high-volume environment.
Demonstrate experience and ability to work in a dynamic environment that includes frequent change.
Good communication skills and the ability to multi-task are required; multilingual is a plus.
Ability to read and write in English proficiently.
Physically able to walk without assistance on various surfaces for an extended period. Ability to lift to 50 lbs.
Professionally groomed in a manner consistent with department grooming standards.
Basic computer skills and experience with computer-based reservation systems.
Ability to follow directions well, make quick decisions, and keep organized while under pressure.
Ability to program and operate a multi-line telephone
Excellent customer service skills are required.
Maintain a clean and safe working environment.

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Benefits:

Physical setting:

Schedule:

Supplemental pay types:

Ability to commute/relocate:

Coronado, CA 92118: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Clique Hospitality San Diego Hiring for Lead Hostess | Serea Coastal Cuisine |Hotel Del Coronado Job at Coronado, CA Full Time

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