Circle of Life Home Care Looking for Operations Manager at Gallup, NM Full Time

Good is what we do!! Circle of Life Home Health/Soaring Eagles Home Care is now hiring for an Operations Manager focused on developing our home and community-based services and programs. This position will oversee and manage our Gallup, NM branches.

Good for employees

Circle of Life/Soaring Eagles focus is creating a workplace where respect, appreciation and teamwork are the shared experiences of our team. We do good for our employees by collaborating on scheduling, a focus on wellbeing, a client-first directive, respecting and valuing every team member, having fun along with top industry compensation and benefits.

Good deeds

We also do good in our work. Our team of office and field staff care about each other and the clients we serve. We help one another. We care and provide for a wide range of patients with a focus on serving the underserved.

Position duties include:

• Assist in overseeing branch services, ensuring the needs of the client and organization are met
• Participate in the hiring and training of managers
• Assist in handling discipline and termination of employees as needed and following company policy
• In collaboration with the Director of Operations, establish quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identify opportunities for improvement
• Assist in monitoring branch budgets and revenue in each office to achieve financial objectives
• Market current service lines and products to clients, families, case workers and other entities
• Maintain ongoing relationships with existing referral sources
• Ensure staff receive necessary training and education
• Assist with implementation of strategic initiatives
• Assist in coordination and integration of efforts among the homecare team to produce smoother workflow and more cost-effective business processes
• Participate in assigned committees
• Provide performance feedback to staff on a regular basis, and address any performance concerns in a timely manner
• Keep staff informed of any organizational changes, performance, and general information

Qualifications:

Qualified applicants will have 2 years of management experience, bilingual; fluent in Navajo, excellent verbal and written communication skills and interpersonal and customer service skills. Healthcare and/or home care experience preferred. The Operations Manager assists the Director of Operations in planning, implementing, and evaluating programs and staff development. In addition, the Operations Manager assists in overseeing staff, facilities, and program budget management. While carrying out the responsibilities of this position, ensure the values of servant-leadership, empathy, altruism, and integrity are evident in all actions and encounters.

How good?

• Positively change the lives of individuals and families in our communities
• Serve the underserved providing access to care for those who have been traditionally overlooked by the health care system
• Support a talented team of administrative and clinical professionals and be a part of a team that supports each other

Full Benefits include:

Year-End Bonus, Medical, Dental, Vision, 401K, 9 Paid Holidays, Top PTO Plan, Mileage, Paid Relocation Package