ChickfilA Looking for Kitchen Operations Manager at Lebanon, TN Full Time

We’re looking for a driven individual with leadership experience to create experiences that impact, enrich, and touch lives in our community.

Chick-fil-A isn’t just the home of the original chicken sandwich – it is also the home of smart, hard-working professionals dedicated to making a difference. By producing quality food and unmatched hospitality, we hope to make people’s lives in our community better – one interaction at a time.

A truly cross-functional role, the successful candidate will implement and oversee Back of House systems and processes that impact the day-to-day running of the business. Based in Lebanon, TN, our restaurant of 100+ team members and leaders will look to you for strategic direction, tactical problem-solving, and personalized mentorship. The job is challenging, but rewarding: you’ll be expected to work alongside the Director team and the Operator to measurably increase revenue, improve customer satisfaction, and boost our reputation.

This role can be the launch pad of your career. You’ll be expected to continually develop and master new skills, and with the help of our Leadership Development Program, many team members and leaders rise to become Operators within the Chick-fil-A Corporation. This job comes with a starting hourly wage of $19 per hour and generous perks and benefits including health insurance, free employee meals, $1,000-$25,000 college scholarships, paid orientation and training, Sundays off, and monthly wellness credits.

About Chick-fil-A

At Chick-fil-A Lebanon, we believe in providing our guests with the best Restaurant experience we can. Our team prides itself on providing great tasting food and a comfortable environment in which to enjoy it.

We’re committed to providing Second Mile Service and we strive to exceed your expectations. Whether it’s the friendly greeting as you walk in, the hot food, or the comfortable dining environment, we hope you will have a great experience at our Restaurant.

Community is important to us and it is our hope that we can enrich the lives of all of our customers and our team. We enjoy getting to know our guests and look forward to any opportunity to give back to our community who has so graciously supported us.

We hope to meet you soon. It would be a pleasure to work with you.

Qualifications

• At least 1 year of restaurant management experience
• Proven track record of boosting sales and ability to work through others
• Proven problem-solving abilities
• Superior communication skills
• Applicant must have authorization to work in the US

Responsibilities

• Lead a team of Supervisors, ensuring they meet their performance goals
• Develop and execute new strategies to succeed in increasingly changing markets
• Report to the Director team on key business opportunities, risks, and needs
• Maintain and elevate Chick-fil-A Lebanon’s reputation by representing our business positively in our restaurant and at community events
• Actively engage and develop rising team members within our business
• At the end of your first year, success would mean increasing sales by 12%, improving our customer satisfaction scores to be above or equal to the Top 20% of stores nationwide, achieving a food safety score of 3 (1 being the best) or below, meeting a monthly productivity goal of $74, and achieving a food cost gap of $0

Pay: $19 per hour

Job types: Full-time, Part-time

Work location: On-site