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Overview:
- Assist Parts Manager in running a profitable and efficient parts department
- Function as Parts Manager in the manager’s absence.
Responsibilities:
- Sell parts to shop technicians, counter and wholesale customers
- Sell parts to customers at established profit margins
- Maintain balanced parts inventory, inform Parts Managers of any inventory problems
- Maintain clean and orderly department
- Make sure customer accounts are current
- Collect past-due accounts as necessary
- Obtain authorization as needed and file claim for damaged parts
- Follow up with manufacturer to ensure all credits are posted
- Review daily operation of counter staff and delegate tasks as needed
- Maintain training as designated by manufacturer to be certified
