Accounts Payable – Review bookings to determine if an overpayment is owed to the Travel Agent or direct passenger. Calculate travel agent commission changes Refund processing – Determine if refund is due to Travel Agent or passenger and process with correct amount and form of payment
Various Adhoc projects as assigned
Requirements & Skills Work Experience – 2 to 3 years’ experience in corporate, professional environment preferred. Experience in accounting related tasks required
Experience with detail-oriented tasks required
Customer Service Skills – Very clear and concise verbal communication is required. In addition to phone experience is required. Collections experience is preferred
Knowledge of debits and credits and journal entry experience is a plus, but not required
Written communication skills – Position requires strong written communication skills in customer service focused e-mails and in documenting their training for tasks they perform
Problem Solving – This position requires the ability to apply what has been learned on the job to future similar scenarios
Procedures – Candidate must have used/followed written procedures in a prior position, and be comfortable taking detailed notes on new tasks and using these notes as they perform the tasks in the future
Excel – medium experience. Must have used spreadsheets in a prior position. Familiarity with formulas is required (simple addition/subtraction)
Math – must be good with basic math calculations
Systems aptitude and experience Knowledge of Dynamics 365 is a plus but not required
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