Capital One Hiring for Sr. Manager, Technology Risk Management (Capital One Software) Job at McLean, VA Full Time

Center 2 (19050), United States of America, McLean, Virginia

Sr. Manager, Technology Risk Management (Capital One Software)

At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple — bring ingenuity, simplicity and humanity to an industry ripe for change. Capital One Enterprise Services Risk (ESR) Technology Risk Management is seeking a Sr. Manager level Technology Risk Management Guide (TRG) professional. In ESR, we empower associates to deliver their best by cultivating a culture of inclusion and belonging, where varying perspectives and opinions are valued. We embrace each other’s differences and encourage all team members to lean into their talents and skills to deliver superior experiences for both internal and external clients.

Technology Risk Management professionals are the first line of defense to ensure our Company remains well-managed and profitable. They are highly motivated, experienced, collaborative, credentialed Risk Management professionals that are forward thinking, quick to adapt, and technologically adept. These skills allow them to gain insights, act as a change agent to influence technology partners, and deliver value-added risk management services. As a member of the ESR Tech Risk Management Team, the candidate will focus on reviews of critical technology functions including cloud-based technology, emerging technology, and cybersecurity risks. The candidate will have a high level of exposure across lines of business and have the opportunity to work with senior Technical and Cyber Executives to create and implement innovative solutions to appropriately identify and mitigate risks within the Capital One Software Technology organization.

You will collaborate with second lines of defense to lead and implement risk and control tools, techniques, and frameworks for the Technology organization, as well as provide direct tech risk advisory services into our first line Divisional CIO teams. Your contributions will drive organizational change through risk identification, measurement, analysis and reporting in order to better manage the company’s risk in an open and collaborative environment.

Proficiency in risk management program (ideally Technology risk-driven program) development and management are key to success in this role. The successful candidate will be an experienced risk management professional who understands cyber technology functions, PCI-DSS, SOC2 Type 2 and organizations, with strong analytical, planning, strategic thinking, organizational and communication skills.

Responsibilities:

• Assist the ES Risk leadership in delivering against their strategy and service model

• Serve as interdepartmental advisor, interfacing with technology lines of business and other areas such as TRM, Cyber, Finance and Compliance; collaborate effectively across multiple organizations to achieve objectives.

• Identify and implement continual program enhancements based on industry standards and best practices related to risk management (especially technology risk) and aligned with Capital One’s strategic risk direction

• Gather risk and control data and reporting; perform initial analysis or potentially evaluate data

• Accountable for and contribute to the evaluation of and improvement of the control environment for the Capital One Software Technology organization

• Understand regulatory requirements, PCI-DSS, SOC 2 Type 2 and anticipate changes to help ensure proper alignment with internal requirements and frameworks

• Contribute to Control Self Assessments (CSAs) to verify the design and operating effectiveness of existing controls as well as identify and track control gaps/issues to remediation,

• Accountable for and contribute to documentation of processes and process flow diagrams, controls reporting dashboards and controls health monitoring

• Design and implement internal risk and control governance processes

• Analyze data to proactively identify risks and trends and prepare reporting for Executive Leadership

• Drive collaboration between Technology Application Teams, ES Tech Risk, Cyber and other business support functions (e.g., Business Risk Office)

• Represent and actively participate in enterprise Tech Risk forums and relevant councils

• Lead other Tech Risk organization initiatives and deliverables to support Capital One Software LT

• Understand the broader context and implications (e.g., financial, legal, reputational, etc.) of the various types of risk affecting the technology function

• Build successful relationships with line of business risk offices and team members to understand impact of technology risk on critical business processes

• Manage, implement and deliver on a subset of the program deliverables

• Support Risk Control and Self Assessments (RCSAs)

• Understand, document and analyze current state capabilities regarding one or more risk methods. Leverage industry benchmarking to determine best practices and lessons learned regarding components of the risk framework.

• Write and revise documents such as policies, standards, procedures, and guidelines. Develop and enhance processes, tools, templates, and job aides. Draft, contribute to, edit, and deliver presentations that aide in the design, development, refinement, and usage of risk methods.

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 7 or more years of experience in Banking or Financial Services

• At least 7 years experience in Technology or Operational Risk, IT Internal or External Audit, or a combination, gained within an international financial institution or professional services firm

• At least 7 years of experience planning and leading IT audits, risk assessments, and performing detailed reviews of control assessments; including PCI-DSS and SOC 2 Type 2

• At least 4 years of experience executing controls or performing controls testing over cloud-based infrastructure

• At least 7 years of experience performing data analysis in support of internal risk assessments and control reviews

• At least 7 years of Project Management experience (or equivalent)

Preferred Qualifications:

• Professional certification such as Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM) or related certifications

• At least 10 years experience in information systems auditing, in information systems risk management, or a combination

• At least 7 years of experience in performing Control Self Assessments (CSAs), or completing assessments against established industry risk frameworks, including: the NIST Cybersecurity Framework, COBIT v5, or COSO

• At least 7 years of experience in supervisory roles

• At least 10 years experience performing data analysis in support of internal risk assessments and control reviews

• Experience with Amazon Web Service (AWS) with multi-cloud (Azure and GCP)

• Ability to lead multiple teams and projects simultaneously

• Big 4 firm consulting experience

• Cloud Risk Management experience

• Proficient with G Suite / Google Workspace for reports, analysis, and presentations

• Excellent verbal presentation and written communication skills to confidently interact with and lead meetings at all levels, including executives

• Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).