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A little about us!
Canopy Boston Downtown will allow our guests to explore Boston with ease. Our beautiful hotel is surrounded by markets, restaurants, and parks, Canopy Boston Downtown is tucked between downtown and Boston’s historic North End. Our Canopy Bikes are perfect for sightseeing, with several trails and famous historic sites within half a mile. We’re also within walking distance of TD Garden, Government Center, Faneuil Hall, and the Freedom Trail.
A little about who we are looking for!
Front Office Manager Position Overview:
The Front Office Manager is responsible the direction and administration of all Front Office operations in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards.
A little about what you will bring!
The Front Office Manager will assist in the direction and administration of all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.
The Front Office Manager will assist in monitoring and developing team member performance while also monitoring and assessing service and satisfaction trends, and make improvements as needed.
The Front Office Manager will be one of our shining Welcome Enthusiasts ensuring that the team at Canopy Boston Downtown is living and leading by the example our Positively Yours Culture.
A little about what you will experience!
The Front Office Manager who works at one of our fabulous hotels can participate in Hilton’s discounted room rate program.
That same Front Office Manager will be eligible for education assistance following the completion of their first EPIC year of service.
Once on board we want you here for the long haul so the Front Office Manager will be encouraged to enroll in our health benefits program.
At Canopy Boston Downtown we believe when you take a vacation, it makes a positive impact on performance, wellness, culture, productivity, and retention. In fact, research shows that team members who take vacations tend to perform better at work and that vacations contribute to overall family harmony. The Front Office Manager will earn paid time off in addition to the holidays we recognize.
We do not want you to forget about your retirement, yes Canopy Boston Downtown offers a 401k with a match!
Inspire your team to embrace and live Canopy by Hilton Boston Downtown DNA that we are all EPIC: Enthusiastic Positive Intuitive Caring.
Our DNA is EPIC
Enthusiastic Positive Intuitive Caring
Olshan Properties is proud to provide equal opportunity to all employees and applicants for employment without regard to age, race, religion, sex, sexual preference, national origin, disability, veteran status, or genetics. We maintain a drug-free workplace.
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 10 hour shift
- Holidays
- Self-determined schedule
- Weekend availability
COVID-19 considerations:
We are closely monitoring the spread of COVID-19 and are following the recommendations of global and local public health authorities.
Ability to commute/relocate:
- Boston, MA 02109: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Required)
- Customer service: 1 year (Preferred)
Work Location: One location
