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Canon has a full time/permanent opportunity for a Mailroom Manager supporting a growing client of ours in Cambridge, MA. We are targeting self motivated candidates that have the ability to lead a team, interface with our client and be a hands on manager. This position offers long term opportunity and a comprehensive benefits package! Must have experience with international shipping, detailed oriented, and experienced in Supply management.
**All candidates must be fully vaccinated.**
Responsibilities:
- Manages & oversee all services contracted by client at the assigned site by providing exceptional customer service & quality
- Evaluates and resolves high priority and complex problems through communication and negotiation with clients, vendors, and internal professionals in support of a proactive, responsive and friendly customer environment
- Manages budget, resource allocation, and forecasting tools to ensure best possible use of resources and to plan and report budgetary expenses effectively
- Manages status reports, productivity reports, and other source documents to ensure optimal performance is met by staff
- Functions as a liaison between the client & CBPS
- Prioritize and schedules all work including overflow work to backup facility
- Ensures proper maintenance and usage of all equipment and supplies
- Conducts staff meetings to ensure communication of corporate policies and goals
- Manages staff by selecting and recruiting, developing, and mentoring staff; handle corrective actions as necessary on a timely basis and in accordance with Company policy; evaluating performance; providing training and development opportunities; coach and counsel staff
- Ensures and analyzes production targets onsite are met daily, weekly, and monthly by measuring against Company goals
- Interfaces with the client, operations team, and corporate departments as necessary
QUALIFICATIONS
- Associates Degree preferred or comparable work experience
- 3 yrs. supervisory exp. as a manager in a professional business setting preferably in the pharma industry.
- Communicate effectively with diverse groups and clients
- Exhibit ability to establish personal credibility with customers and staff
- Ability to execute and deliver the highest quality and production and customer service
- Ability to work in stressful situations and meet deadlines efficiently
- Create a customer focused environment
- Excellent written and oral communication skills
- Strong organizational, administrative, record keeping & time management skills
Job Type: Full-time
Pay: $72,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
