Log In
Sign Up
Billing Representative – Brightside Health – 100% Remote in U.S.
Brightside is on a mission to deliver life-changing care to people with depression and anxiety. We’ve made it simple and affordable to get expert, personalized treatment for depression and anxiety–all from the comfort of home. Delivered by experienced and caring Doctors and Therapists, we combine evidence-based treatment approaches with the latest technology to deliver the best care available.
Brightside is seeking an experienced insurance / billing representative with at least 3 years of experience working in a high volume billing team and significant knowledge and insight into the coding and billing process. The ideal candidate will have behavioral health and/or value based reimbursement experience and a familiarity / comfort with technology.
Core Responsibilities
- Collaborates with product, engineering, and operations on an ongoing basis to ensure that the Brightside system correctly completes eligibility verification and claim submission
- Monitors all claims to ensure clean submission and timely payment
- Reports payor and denial trends to Billing Manager in timely manner
- Accurately documents patient accounts to reflect all actions taken, or status of follow up, in billing system
- Assists in error resolution, resubmits insurance claims that have received no response or are not on file.
- Follows up on denials and/or unpaid or improperly paid claims
- Post payments timely on the database, update account statements, generate financial reports, release invoices, and resolve account discrepancies.
- Reviews and monitors select accounts within the accounts receivable system, determines and performs appropriate collection actions to resolve accounts.
- Participates in problem solving, formulating solutions and implementing them into daily processes.
You have / are:
- 3+ years previous experience in medical billing, current A/R & experience in patient services a plus.
- Prior experience working Medicare, Medicaid, other government payers and commercial insurance.
- 2-3 year experience in medical billing payment posting, with strong working knowledge of cash posting and understanding and interpreting EOBs from payors
- Expertise in billing and coding requirements and processes
- Experience in behavioral health billing
- Interest in establishing high volume, high performance billing operations enabled by technology and great people
- A self-motivated doer, a meticulous executor, a great collaborator, a strong communicator, and a results oriented leader.
- Comfort working in a flexible, fast paced work environment
What We Offer
- Healthcare benefits, dental and vision
- 401K
- The opportunity to work on an impactful mission with a passionate leadership team to impact millions of lives
- Autonomy and flexibility in a results oriented environment
We are
- A team of digital health veterans passionate about changing the way people get depression treatment
- User focused, empathetic, and design driven
- Uncompromising in our clinical standards
- Data driven and evidence based
- A team that appreciates balance, diversity, and happiness
- People who have seen depression and anxiety up close, whether ourselves or with people we love, and who want to make an impact
Brightside is an equal opportunity employer. We believe that diversity improves our working environment and our ability to offer a high value service to our customers.
We know that diversity makes for the best problem-solving and creative thinking, and are committed to equity and inclusion. We are dedicated to adding new perspectives to the team and encourage everyone to apply if your experience is close to what we are looking for. We’re an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.
Powered by JazzHR
kQJ7w50NzE
