The responsibilities and duties of this role include, but are not limited to :
Manages Overall Automobile Service Operations ( 30% of the time)
Manages People ( 30% of the time)
This includes teammate changing areas, stock room, restroom and break areas.
Customer Service and Sales Activities ( 30% of the time)
Miscellaneous Functions ( 10% of the time)
PREFERRED QUALIFICATIONS
2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate
PHYSICAL DEMANDS
Customer Service
Management Activities
Store Upkeep
May setup and take down outside tire rack requiring (45 lbs.) of force to push down on jack to lift rack and (30 to 65 lbs.
to push / pull rack in and out of the store
Store Deliveries
Vehicle Service
WORK ENVIRONMENT
Daily duties involve management of a 3 – 25 bay retail automotive service department portion of BSRO store. Stores are open seven days per week.
75-91 hours and constant adjustments in service staffing levels are required to match the sales / work flow. Service Manager directs three to eight employees in area of store which has :
Manage all vehicle services, equipment, vehicle service teammates, and service instruction to increase capacity utilization through efficient / effective processing of tire and service demand.
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations.
With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.
Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality.
We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.
We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported.
We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses.
We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff.
Because who you are is what we need.
Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and / or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
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