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Full Job Description
Bob Brown Buick GMC is a locally owned and operated regional Des Moines SUV and truck dealer. We not only offer sales but also assure brilliant after-sales services for our customers. We also serve as a great dealer for Urbandale, Ankeny, Johnston, Waukee, West Des Moines, Des Moines, Ankeny, and all of Central Iowa. Our commitment to community and service is what brings people to us from all over the Des Moines area.
We strive to have the best facilities, the best people, the best selection, and the best service. Our goal is to ensure all of our customers have the best experience.
Benefits
- Paid Time Off
- Medical Insurance
- Prescription Insurance
- Dental Insurance
- Vision Insurance
- Life & AD&D Insurance
- Disability Insurance
- Cancer/Accident/Critical Illness Coverage
- Medical Flexible Spending Account
- Dependent Care Spending Account
- Employee Assistance Program
- 401k Plan with Company match
- Employee discounts
Compensation
- Base Salary
- Commission of income generated through financing services and products.
- An strong performer should expect $200,000 – $225,000 per annum.
Responsibilities
- Determine the desire/need for automobile financing through customer interviews and exploration of payment options
- Determine the customer’s creditworthiness through analysis of credit application, credit reports, etc.
- Partner with lenders through their information systems, conferring with underwriters and loan processors, obtaining stipulations when required
- Sell additional products and services through a customer needs assessment : i.e. auto insurance, credit insurance, extended warranties, etc.
- Supervise and assist with training and development of sales consultants and customer service specialists
- Assist with new and pre-owned car sales
- Maintain Bob Brown’s reputation of high customer service by building and maintaining customer rapport; answering questions thoroughly, resolving customer issues, and maintaining a high Customer Satisfaction Index
Qualifications
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Previous automotive sales experience is preferred
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Available to work flexible hours and weekends
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Self-starter mentality and ambitious spirit preferred
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Ready to waste no time on learning new product in’s and out’s, eager to improve
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Phenomenal communication skills with customers and team members
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Professional, well-groomed personal appearance
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Clean driving record and valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
