Bill Eads RV Looking for Experienced RV Service Manager / Finance Manager at Madera, CA Full Time

SUMMARY

Service Writers work in a fast paced team environment. Service writers must be flexible, confidant and engaging. Successful candidate will be responsible for achieving exceptional customer satisfaction.

DESCRIPTION

• Greeting customers promptly and professionally.
• A high degree of ownership and accountability, with the ability to prioritize effectively.
• Advise customers on the care of their vehicles and the value of maintaining their vehicles in accordance with the manufacturer’s specifications & using the maintenance menus.
• Obtain customer and vehicle data; communicate all service/maintenance needed per manufacturer’s standards and schedules.
• Answer telephone inquiries regarding work in process, appointments, and other customer or potential customer inquiries.

SKILLS & REQUIREMENTS

• Excellent communication skills.
• Experience as a service writer.
• Ability to maintain a pleasant and professional demeanor.
• Ability to multi-task and make decisions on the fly.
• Ability to work with people from very diverse backgrounds and positions.
• Ability to work unsupervised.
• Strong commitment to providing World Class Service.
• Proficient in Microsoft Office Suite and common software.
• Ability to listen attentively to customers concerns.

ADDITIONAL REQUIREMENTS:

• Must be adaptable and flexible in a very fast paced environment.
• Must be able to build strong relationships, as we believe people are our number one asset.
• Strong interpersonal skills.
• Must convey Bill Eads RVs values at all times.
• Understand leadership by accountability.
• Sales background a plus.

PHYSICAL REQUIREMENTS
Candidates for this position must have good general health and physical ability. Service writers are required to stand for up to 8 hours per shift. Speech, sight, and hearing are required. Worksite is 90% indoors and 10% outdoors. Outdoor worksite is exposed to various weather conditions.

Job Type: Full-time

Pay: $4,000.00 – $6,000.00 per month

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Commission pay

COVID-19 considerations:
We follow all CDC guidelines.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• RV: 3 years (Preferred)

License/Certification:

• Driver’s License (Preferred)

Work Location: One location