Bank of America Hiring for Financial Center Manager- Philadelphia, PA Job at Philadelphia, PA Full Time

At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal financial goals and help make their financial lives better. If you join our team, we’ll count on you to care for, advise and guide our clients when they need us most – whether they’re just starting out, buying a home, building a family or planning for retirement.

We’re looking for the next generation of Financial Center Managers – those with a passion for growing a long-term career, building relationships and working with a team of client professionals in one of over 4,000 locations nationwide. The Financial Center Manager role is meant for those looking to make a real impact and build a career in financial services. The role is ideal for those with a passion for leading a team, operating as a business owner, fostering a team environment and driving a client-centric culture to make clients’ financial lives better. As a Financial Center Manager, you’ll develop your financial center team to provide an exceptional client experience, understand the needs of our clients, and ensure clients are introduced to and provided with the most appropriate solution to improve their financial lives.

From day one, you’ll receive training from our award-winning Academy at Bank of America, including hands-on practice, personalized coaching and dedicated support throughout your on-boarding experience. With demonstrated success, you’ll have the opportunity to advance into roles as a Financial Center Academy Manager, Consumer Banking Market Leader, Consumer Banking and Merrill Edge Market Leader Manager or Performance Manager – with unlimited opportunity to grow throughout the company. The Academy will support you with dedicated programs, tools and resources throughout your career journey.

We’ll help you

• Build a successful career at Bank of America through world-class training and on-boarding programs that set you up for success.
• Grow in your current role through one-on-one coaching from Academy managers who are invested in your success and training programs that help you excel, build new skills or take on additional responsibility.
• Continuously learn and advance your career goals through intentional career paths to the next best role.
• Use resources and innovative technologies to optimize the client experience.
• Gain in-depth knowledge of clients’ financial life priorities and connect them to Bank of America solutions that meet their financial goals.
• Lead a team and operate as a business owner by observing and coaching team and individual performance to collectively meet goals, establishing action plans as applicable.
• Attract and retain talent by personally investing in talent through interviewing and hiring financial center employees.
• Understand solutions we provide and build relationships with teammates and specialists to assist clients with financial needs.
• Adhere to policies and procedures through education of regulatory policies, employee and client safety procedures and service delivery guidelines.
• Ensure day-to-day activities comply with standards by observing and coaching teammates in customer service, operational procedures, transaction accuracy and client engagement.

As a Financial Center Manager, you can look forward to

• Ongoing professional development to deepen your skills and optimize your expertise as the industry evolves and changes.
• Resources and dedicated support to help you reach your full potential throughout your career.
• A benefits programs designed to meet the diverse needs of our employees at every stage of their life and help them plan for tomorrow.
• Progressive workplace practices and initiatives that promote inclusion.

We’re a culture that

• Believes in responsible growth and has a proven dedication to supporting the communities we serve.
• Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience.
• Believes diversity makes us stronger, so we can reflect, connect to and meet the diverse needs of our clients and customers around the world.
• Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs.