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Job Description
LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL?
A job with AT&T as a Customer Services Specialist can provide you with exactly that!
Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary, company provided vehicle and tools and benefits that include medical, dental, paid vacation, and more!
Our Customer Services Specialists connect, rearrange, maintain and repair AT&T services for our customers.
• Connect, repair and rearrange cable conductors
• Review and analyze prints, diagrams or schematic drawings
• Splice and waterproof coverings
• Repair and maintain outside plant facilities
• May climb ladders and poles
• Work outdoors in all kinds of weather
What you’ll do as an AT&T Customer Services Specialist:
Our Customer Services Specialist earn between $10.10 – $45.98 per hour. With our amazing wage opportunities, our average starting earnings begin at $54,028.00 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired.
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Our Customer Services Specialists must have the following:
• Valid state driver’s license
• Non-negligent driving record
• Meet 300lbs weight limit due to safety restrictions
• Ability to perceive differences in wire and cable colors
• Ability to lift and move up to 100lbs
• Qualify on pre-employment screening:
Technical/Mechanical Test III (TMT III)
Test study guides can be found here
TERM EMPLOYEES:
Term employees are those engaged for a specific project or limited period with the definite understanding that their employment is to terminate upon completion of the project or at the end of the period. Employment is expected to continue for more than one (1) year, but no more than Two (2) years
