Atlas Search Looking for Credit Balance Analyst at Hauppauge, NY Full Time

We are working with one of the leading service providers for ophthalmology practices and ambulatory surgery centers in the Greater New York City area. They are currently seeking a Credit Balance Analyst to support the Accounting department. This is a great full-time contract position, and we are looking to fill the role as soon as possible.

Key Responsibilities:

• Research, initiate follow-up and resolve all credit balances.
• Navigate through various payer systems and multiple internal systems to ensure timely and accurate resolution of credit balances.
• Review daily credit balance work list to initiate research of credit balance accounts for all customers assigned.
• Review potential liabilities on credit balance accounts prior to recommending patient refunds and perform conveyances as appropriate per department policies.
• Responsible for reviewing and prioritizing correspondence received from payers to resolve open AR issues and drive total credit balances downward.
• Research each credit balance to determine refund, cash posting error, or correct payment.
• Perform adjustments to accounts when applicable.
• Utilize payor websites and provider contacts when needed to resolve credit balance issues.
• Perform root cause analysis and identify trends in required refunds, overpayments, and potential compliance risks, and coordinate with management to resolve as necessary.
• Resolve offset accounts when refunds have been issued.
• Coordinate refund requests to ensure priority.

Preferred Qualifications:

• 1+ years of revenue cycle experience, preferably with reimbursements and credit balances
• A working knowledge of HIPAA guidelines.
• Strong written and verbal communication skills. Superior and intuitive problem solving and analytical skills with limited supervision.
• Detail oriented, organized, and able to establish strong team relationships.
• Experience with complex billing, claims processing, and reimbursement issues.
• Good organizational skills with ability to adapt to a changing environment.