Aqua Finance Looking for Credit Reporting Specialist at Schofield, WI, United States Full Time

Job Description

Are you interested in learning more about the laws and regulations of the financial services industry or furthering your knowledge in Compliance with a growing company? This is your opportunity to work within a department of career-minded compliance and legal professionals. Aqua Finance, Inc. employees are passionate not only about building great teams, but also about being great teammates. Everyone at Aqua Finance shares the mission of helping others succeed.
In compliance with company policies and procedures, the Credit Reporting Specialist is responsible for maintaining the Credit Reporting website, (E-Oscar), managing, and organizing consumer disputes.
Why us? Simple. We’re the BEST! We offer:

• Gifts on a random basis because Aqua Finance LOVES their employees!
• Health Insurance- Company pays 90%!
• Dental and Vision Insurance
• Holiday competitions WITH a prize- you do not want to miss ugly sweater day!
• 401k with 5% match, dollar for dollar
• PTO, sick days, paid holidays, AND random personal holidays
• Accident coverage, critical illness, and hospital indemnity
• Professional growth and development opportunities- we love to watch our team grow!
• We LOVE social events – Pizza parties, grill outs, ice cream socials, Packer parties, sports day, drawings, AND raffles
• We donate/volunteer for a cause- Susan G. Komen, Neighbors Place, Food pantry, Humane Society, Environmental causes, United Way- Plus MANY more
• A team who works off “Good Vibes Only”

Essential Duties and Responsibilities:

• Responsible for the maintenance of the credit reporting system E-Oscar, to ensure timely responses
• Resolve customers’ concerns/disputes on billing statements and credit reports
• Respond to and track customer disputes over the phone and via e-mail, providing the customer with signed documents and any other paperwork that is requested
• Log complaints received from the CFPB, Better Business Bureau, and Attorney General
• Handle all duties related to CSC/CT Corp included, but not limited to the following: UCC Filings/Terminations, Subordinations, Acknowledgments, and SOPs
• Assist in running daily reports
• General administrative duties pertaining to the maintenance of all accounts within the Company

What you need to be a successful Credit Reporting Specialist

• Experience in financial services functions preferred, but not required
• Prior office or administrative experience preferred
• Strong written and verbal communication skills
• Proficient in Microsoft Excel and Sharepoint preferred
• Highly detail oriented
• Strong organization skills
• Must be able and willing to resolve problems, answer questions, and handle difficult situations that arise