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Description Amazon Web Services (“AWS”) has been the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully featured services to millions of customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. Global ISV & Marketplace Operations supports the partner team to enable AWS teams to better serve our partners and customers in their journey to the cloud.
We are seeking a Sr. Business Operations Lead as a key member of the WW ISV & Marketplace team ensuring the leadership team has the necessary information to operate and execute efficiently. You will provide reporting and dashboards to enable informed and insightful business influencing decisions. You will analyze goals/initiatives/processes, and provide recommendations for improvement. You will build scalable mechanisms to support business and program operation processes. The ideal candidate will have excellent organizational, project management, communication and analytical skills. Enabling you to dive deep into the data to find answers, and to summarize the data into a logical analysis that ensures all stakeholders are informed.
At Amazon, we live our professional lives by the Leadership Principles. When we hire, we look for those who are Amazonian rather than for someone who fits an exact résumé mold. To us, diversity in thought and experience is a good thing. We are hiring for attitude and training for skill because we recognize success takes many paths. While possessing the above criteria would be helpful, if you have a passion for customer success – we want to talk to you. We are looking for someone who can help us create the next version of what it means to be a great partner to our ISVs. We will coach the right fit.
Key job responsibilities
- Manage sr. level goals and continuously improve the business and operational cadence for the WW ISV & Marketplace team.
- Develop appropriate tools and standard templates for operational cadences that allow operations at scale.
- Earn trust of senior leaders by driving predictability on key goals and get-to-green action plans.
- Prepare ad hoc analysis & participate on projects as needed.
- Lead sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations.
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA | Austin, TX, USA | Houston, TX, USA | New York, NY, USA | San Francisco, CA, USA | Seattle, WA, USA
Basic Qualifications
- 5+ years’ experience in project/program management in business operations, sales operations or finance.
- Bachelor’s degree or equivalent experience is required.
- Experience engaging with senior leaders and experience with decision making processes in an enterprise setting.
- Experience working and communicating with multiple stakeholders and cross-functional teams.
Preferred Qualifications
- Ability to work effectively across internal and external organizations.
- SFDC, Tableau, QuickSight, Excel.
- Experience working in a lean, fast-paced organization.
- Experience working in a global organization with partners and customers.
- Able to work in a diverse team.
For more information on Amazon Web Services, please visit http://aws.amazon.com.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,400/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
Company – Amazon Web Services, Inc.
Job ID: A2481333
