Digital Agency Account Strategist
We are Active Marketing, a digital marketing agency looking to add a talented Account Strategist to our team due to growth.
Here’s what Active Marketing is looking for:
We are looking for an exceptional Account Strategist who will work with a dedicated group of clients and will be responsible for understanding and achieving the client’s short-term and long-term goals.
The Account Strategist is a client-facing, post-sales role and you will serve as the day-to-day point of contact, maintain client satisfaction, grow accounts through upsells, while keeping quality of work high so clients want to renew.
The Account Strategist will have a proven track record of client retention and be a natural problem-solver and big picture thinker.
Here’s what you’ll be responsible for:
Ability to drive revenue and grow the account
Account Strategists need to be constantly assessing the existing and future opportunities for their clients. They should be staying on top of industry trends so they can identify what marketing strategies should be considered and when, so they can make a plan for upselling. They also need to gauge the client’s aptitude for risk.
Collaborate with delivery team to ensure the delivery of great work
The Account Strategist is responsible for helping to create great work by gaining access to and sharing all the information the agency team needs. They will also present the work or are at least responsible for building up the excitement about the work, while creating an environment and an attitude that will make the client more readily to accept the work.
Achieve client’s marketing goals
Account Strategists lead the client through the discovery phase so that they can set intelligent goals. These goals will be reviewed and measured on a monthly, quarterly, and yearly basis so that everyone is clear about what the ultimate goal is.
Keeping clients happy
The Account Strategist needs to keep the client happy with the entire agency, not just with the Account Strategist. The Account Strategist should be working to heighten the client’s trust of the agency and its internal employees.
Serve as the day-to-day contact
The Account Strategist is the client’s day-to-day point of contact. While the client’s questions and plans may touch multiple teams, the Account Strategist is responsible for filtering communication from and to the client.
Execute data analysis and reporting
The Account Strategist is responsible to analyze data and deliver regular updates to clients.
This opportunity offers a flexible schedule, ongoing professional development, and a great team.
Oh, and if you don’t want to work remote on any given day, just come on in to the office. We’ve got a beautiful office on the water and a desk with your name on it.
Job Type: Full-time
Pay: $50,000.00 – $75,000.00 per year
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Work Location: Remote
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