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Acrisure is a fintech financial services leader and among the world’s top 10 insurance brokerages. Acrisure has grown from $38 million to more than $3.9 billion in revenue since 2013 and deploys the best of Human and Artificial Intelligence (AI) at scale to reimagine financial service product distribution. Acrisure employs over 14,000 employees across thirteen countries.
Led by co-founder, Chairman and CEO Greg Williams, Acrisure provides a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset and wealth management. Acrisure’s massively valuable, high margin distribution network combines the strength of trusted advisors with growth and efficiency enabled by AI.
Ritter Insurance Agency serves the business insurance and employee benefit needs of companies throughout the state and across the country. In addition to providing a portfolio of property and casualty insurance solutions, they also help their business clients with their health and employee benefit programs, as well as with group life insurance.
Ritter Insurance, an Acrisure agency partner, has a current need for a full-time Commercial Lines Account Manager.
Essential Duties and Responsibilities:
- Establishes and maintains a strong relationship and assists the producer in making decisions on account updates and coverages for accounts ranging from small to mid-size accounts with moderate complexities
- Work with the producer to review exposures and insurance programs for assigned clients, determine if carrier is the best fit for the client while considering coverage, protection, and cost
- Work with producers to market, quote, and prepare the proposal for the client from both a risk management and insurance prospective to decide upon the “best” way to manage the customer’s risks
- Provide day-to-day service, anticipate customer’s needs, and respond to client issues/questions in a timely manner
- Handles initial reporting of claims, and following up to ensure that the claim is properly progressing, and customer’s needs are being met
- Monitor carrier activities to make sure that they are fulfilling their responsibilities to the customer (policy endorsements, claims, etc.)
- Complete account reviews
- Attempt to round-out each customer’s insurance portfolio including the solicitation of additional commercial and personal lines insurance where applicable
- Maintains customer records in accordance with procedures
- Keeps customers up to date on “pending changes” in the insurance world that may impact their insurance coverage
- Assists or completes other tasks as directed by agency management
This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.
Competencies:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
- Minimum 3-5 years of prior insurance industry experience
- Maintain CA P&C license
- Experience using agency management system and carrier rating systems
- Communication, negotiation, and math skills using Excel, Word, and Outlook programs, required
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Moderate stress due to regular deadlines and daily challenges
- High finger dexterity while typing documents and forms
- Occasionally lift up to 20lbs.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work is done in a temperature-controlled, non-smoking office
- Workstations are cubicles with moderately high sides
- The noise level in the work environment is usually moderate
Benefits:
- 401(k) – 401(k) matching
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
Acrisure is equally committed to supporting social issues. In 2021, the Company co-founded Evolution Advisors, a joint venture whose Founding Partners include Acrisure, Russell Wilson and Ciara, and Russell Westbrook. The venture focuses on providing greater access and more effectively distributing insurance products and financial services to minority-owned enterprises. Additionally, in its home of Grand Rapids, Acrisure provided $15 million to create the Acrisure Center for Innovation in Children’s Health at Helen DeVos Children’s Hospital.
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To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Acrisure’s Human Resources Talent Department.
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