Accurate Companies Looking for Credit Collections Assistant at Tempe, AZ Full Time

We are looking for a Collections Specialist- Entry Level to join our team! You will be responsible for securing billing payments from your customers.

Summary

The Collections Specialist supports the management of collections. The Credit Specialist will be responsible for monitoring assigned accounts, organizing, and contacting debtors to begin the recovery process for securing billing payments.

Routine Work

• Find and inform customers about unpaid accounts.
• Receive and post payment to customer’s account.
• Advise and follow-up with customers on unpaid accounts.
• Document and record status of customer’s account.
• Create and distribute monthly Aging Reports.
• Monthly customer statement distribution.
• Communication with Territory Account Consultants on status of customers.
• Determine and resolve billing issues.
• Able to handle and resolve customer complaints.

Qualifications

• Previous experience in billing, customer service, or other related fields.
• Excellent communication skills-telephone, written and in person.
• Ability to multitask and prioritize tasks.
• Ability to build rapport with customers.
• Computer skills proficient in MS Office products-Excel, Word, Outlook.
• High School Diploma/GED