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Company Description Discover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort. Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences.
From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!
What Is In It For You
- 401(k)
- One complimentary meal for all employees who work more than 6 hours per day
- Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
- Wellness Offerings
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
Job Description
There is no room for the ordinary in anything we do. As the Revenue Analyst, you will be a key player in the Revenue Management Committee. Your active role in the in the hotel’s strategic decision-making process along with your analysis and recommendations will act as the cornerstones in the decision-making process. Your direct engagement with the hotel’s senior leadership team will pave the way to a strong career path for you to progress in the Revenue Management world. *Targeted start date is on April 1, 2024 and this position is based on-site.
Hourly Rate: $28.15
What You Will Be Doing
ANALYTICS: REPORTING
Accurate & Timely Reporting
- Generate precise Revenue Management reports.
- Support team and senior leadership with ad-hoc reports.
- Produce daily, weekly, and monthly reports.
- Present 14-day rooms forecast.
- Assist in 30, 60, and 90-day revenue forecasts.
- Contribute to Food & Beverage and Spa reporting.
Tool Ownership
- Manage external tools (OTA Insights, D360/A360, STR).
- Ensure data accuracy and enhance tool automation.
STRATEGY: IMPLEMENTATION
OTA Management
- Oversee OTA extranets for rate and inventory accuracy.
- Maintain rate parity across platforms.
Content Audit
- Monthly audit of hotel content on distribution channels.
Rate And Promotion Handling
- Load rates, promotions, and packages for proper distribution.
Documentation And Meetings
- Maintain Hotel Rate Binder and package allocation template.
- Participate in weekly Revenue Maximization Meetings.
Strategic Proposals
- Provide proposals for long and short-term hotel strategies.
Qualifications
Your experience and skills include:
- Fluent in English with strong verbal and written communication skills.
- Capable of effective communication across various organizational levels.
- Service-oriented mindset for effective communication with individuals at all levels, both internally and externally.
- Understanding of Revenue Management principles, utilizing disciplined analytics to predict consumer behavior and optimize product availability and pricing for revenue growth.
- Exceptional analytical skills with meticulous attention to detail.
- Proficient in utilizing various analytical tools for data-driven decision-making.
- Highly developed computer skills with proficiency in Microsoft Office365 applications (Excel, PowerPoint, Word, Outlook).
- Strong organizational abilities, capable of multitasking and meeting deadlines in a fast-paced environment.
- Ability to work independently, prioritize tasks, and seek clarification when needed for efficient assignment completion.
- Proficient in CRS and PMS systems, with a preference for Opera.
- Experience in utilizing external data sources such as OTA Insights, D360/A360, and STR for reporting, analytics, and strategic decision-making
- Dynamic, can-do attitude with proven interpersonal and problem-solving abilities.
- Maintains a professional working environment and fosters a positive, supportive, team-based approach to achieve short and long-term organizational goals.
Education
- Bachelor’s degree in Hotel Management, Accounting, Finance, Mathematics, or Business Management preferred
Experience
- Minimum two years of Reservations Management experience
- Minimum two years of Revenue Analytics/Strategy (or equivalent) experience
- Experience with Opera (PMS and S&C) and Passkey GroupMax is highly preferred
- Hospitality industry experience is highly preferred
Additional Information
All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Join our ‘ohana today: Visit our website to learn more about living and working for Fairmont Hawai’i. www.fairmonthawaiijobs.com
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
