customer accounts along with assessing the validity of sales tax transactions.
DUTIES:
Posts customer payments by recording cash, checks, and credit card transactions.
Applies customer payments on a daily basis, in order to keep customer accounts current and to
ensure timely shipping of orders.
Protects the Company by keeping information confidential.
Works in Excel to perform light reconciliation duties.
Reviews customer accounts in order to apply pre-payments to pre-paid orders.
Analyzes customer accounts and works with the credit department to ensure up-to-date
accounts to be followed up on for collectability.
Contacts fellow employees and occasionally customers to resolve any issues with payments and
customer invoices.
Maintains records by photocopying and filing payments.
Communicates with Customer Service Department and Credit Department about billing
discrepancies and questions.
Assists the Sales Tax Department with the cataloging and collecting sales tax certificates from
customers. Helps to handle transactional sales tax questions from other departments and assist
in audits.
Qualifications:
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