The Market Manager directly manages the Branch staff at one or more branches and is ultimately responsible for the staffing and overall performance of all employees within the branch;
this includes interviewing, hiring, performance evaluation, disciplinary actions, coaching, developing and providing feedback.
The Market Manager is responsible for enhancing client relationships and managing the staff and operational functions of the branches in order to meet the financial needs of the Bank’s customers and the goals set forth by Retail Management.
This includes independently developing and implementing strategies to achieve deposit, loan and profitability goals for the branch(s) and ensuring compliance with all bank policies while providing an outstanding customer experience.
Responsibilities include, but are not limited to :
Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds client expectations.
Coordinates and supports the team effort in referring leads to offices and other lines of business.
including cash control, auditing and compliance requirements.
Interacts in an effective and positive manner with customers and co-workers.
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