Responsibilities:
Manage project scope, identify needed resources, and scheduling for all projects
Develop full project plans and associated communications.
Identify and manage project dependencies and critical path.
Identify and resolve risks and issues for the project.
Plan and schedule project timelines and milestones.
Define project acceptance criteria and disseminate this to involved parties throughout the project life cycle.
Work directly with clients to establish project expectations, understand their business needs and develop an implementation schedule that minimizes their downtime.
Effectively communicate project updates with stakeholders in a timely and clear fashion.
Set and continually manage project expectations with project team members.
Track project milestones and deliverables.
Delegate tasks and responsibilities to appropriate personnel.
Receive status reports from the project team, analyze results, and troubleshoot problem areas.
Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
Manage post project technical support
Conduct project post-mortem sessions and identify areas for improvement on future projects.
Track project costs and profitability.
Basic Qualifications
Strong communication, problem-solving, and customer service skills.
Experience in managing and coordinating multiple concurrent projects & teams.
Utilizing a variety of oral and written communication methods to ensure project success (e.g. status reports, written project summaries, leading team meetings, etc.).
Experience managing projects in a hardware implementation environment, including project planning, scope, and budget management for projects of varying complexities.
Preferred Qualifications:
Previous experience in a Project-based role
Experience with ConnectWise software
Additional Requirements
Successful completion of pre-employment assessments
Successful completion of initial training
Professional and friendly demeanor
Pays attention and adheres to company policies and procedures
Valid driver’s license
Background check
Perks:
Benefits – Vision, Medical, and Dental
401K with company match
Paid time off
Company-paid disability and life insurance
Available Shifts:
8am to 5pm
Job Type: Full-time
Salary: $43,000 – $52,000/year
This is a remote position.
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