Accountable for the effortless and seamless movement of hotel guests in and out of the hotel and providing exceptional service through the hotel guests stay. Act as Manager on Duty, responding to guest needs as well as emergency situations. Communicate daily with the Director of Operations on goals and objectives of the department.
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ESSENTIAL JOB FUNCTIONS*
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
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Responsible for assisting with the budgeting, forecasting process and responsible for management of the Front Office.
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Responsible for up-selling to guests through the Front Desk and any actions taken by the incumbent that can impact on volume of business.
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Responsible for maintaining quality department’s standards and ensuring consistency in their delivery.
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EDUCATION/EXPERIENCE*
High school or equivalent education required. Bachelor’s Degree preferred. Minimum three years management experience with at least three years in management at progressively higher levels of responsibility.
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REQUIREMENTS*
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PHYSICAL DEMANDS*
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machines, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, and other office equipment as needed
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Salamander Hotels & Resorts is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify._
Pay: $60,000.00 – $80,000.00 per year
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