This is a 6-month (extensions likely), 40-hour-per-week role.
This is a W2 role as a Stage 4 Solutions employee. Health benefits and 401K are offered.
Responsibilities:
Familiarize yourself with the role of community in various tools at VMware and provide recommendations to streamline and support the use cases. Complete a gap analysis of use cases in the current social platform and provide recommendations to close gaps. Work with partner teams to address any use case gaps, either through documentation, automation, integrations, or analyzing supplemental tools. Work with partner teams to ensure all use cases are migrated. Work closely with the change manager to create documents and best practices to foster community with the goal of empowering colleagues to understand community best practices and how to maintain engagement. Ensure the end-to-end journey of a colleague in a community is seamless and delightful. Ensure the end-to-end journey of a community owner is seamless and delightful.
Requirements:
Experience working in enterprise social platforms with the ability to translate community management activities into self-service resources. Strong relationship skills that will lead to proactive partnering with stakeholders and colleagues. Hands-on experience in Slack a plus
Please submit your resume to our network at https://www.stage4solutions.com/careers/ (please apply for the Community Manager (Remote) role).
Please forward this opening to others who might be interested.
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