For more than four decades, California Closets has built a reputation for delivering truly custom products and unparalleled service to our clients. All our projects are 100% custom and built with the best products in the industry. We’ve helped transform spaces, enhanced homes, and allowed people to get more out of life.
The Manager, Customer Care is a hands-on leader responsible for providing guidance, direction and management over the Customer Care department consisting of our internal Central Support team and our First Contact Call Center vendor. This position will be responsible for working closely with market leaders, ensuring all lead First Contact processes and interaction procedures are adhered to. The Manager, Customer Care will assist employees with customer concerns, offer advice, or authorize special adjustments.
What We Offer:
California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits:
Franchises are independently owned and operated and may offer different benefits.
Duties and Responsibilities:
Qualifications:
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We are an equal opportunity employer. We E-Verify.
Job Type: Full-time
Pay: From $80,000.00 per year
Benefits:
Schedule:
Supplemental pay types:
Experience:
Work Location: Remote
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