Under the direction of the National Sales Manager, drive profitable growth of the Retail Finance portfolio within assigned territory.
Under the direction of the National Sales Manager, drive profitable growth of the Retail Finance portfolio within the North West territory of Washington, Idaho or Oregon. Enroll new dealer relationships through business development activities. Develop and train dealers on retail and aftermarket financial products. Establish consultative business practices to promote mutually beneficial relationships that deliver value through the adoption of retail and aftermarket financial products. Represent the voice of the customer to shape policy and procedures on all Dealer Service Center initiatives. Partner with other Yamaha customer-facing sales and servicing teams as well as internal business partner functions to resolve customer issues and to identify & develop new products and programs.
Essential Job Duties:
Build consultative dealer relationships through field visits and outbound phone calls. Generate organic growth in dealer retail finance originations and aftermarket product sales. Achieve territory revenue and profitability objectives.
Train dealer customers on promotional installment and revolving retail credit programs as well as aftermarket products. Educate dealers on origination processes and compliance requirements.
Manage dealer relationships. Partner with other Yamaha sales and servicing teams as well as internal business partners to resolve customer issues involving retail finance programs.
Analyze dealer and territory performance trends using company reporting and ad hoc analyses to identify market opportunities and emerging risks. Monitor competitors’ activity, gather data on competitors’ pricing and promotional activity, and collect feedback from dealer customers on YMFUS programs and processes to drive improvements.
Enroll new dealer accounts. Partner with other Yamaha sales and servicing teams to identify prospect dealers. Present YMFUS value proposition, and guide dealers through the enrollment and on-boarding processes.
Record dealer visits and dealer phone call outcomes in CRM system. Maintain and manage dealer records.
Attend dealer meetings and represent YMFUS and conferences, tradeshows, and other industry events. Make presentations to dealer customers and vendors on YMFUS retail and aftermarket financial products.
Lead or participate on project teams to represent the voice of the customer in designing Dealer Service Center policies and procedures.
Other duties as required.
Qualifications:
BA/BS in Business Administration, Economics, Finance or Marketing; or equivalent field experience
5+ years of professional experience, with a minimum of 2 years customer service experience
1+ years of sales/relationship management experience
1+ years Retail Finance, Subprime Lending, or F&I product experience
Ability to work independently remotely, managing multiple deadlines
Strong communicator with excellent verbal, written and presentation skills
Proven track record of success with growing levels of responsibility
Proficiency with MS Office applications (Excel, Word, PowerPoint, Outlook)
40% to 60% travel required (21 to 31 weeks per year), according to business need and management direction
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