Manager, Payment Operations – Support Design & Optimization Responsibilities:
Lead our payments process team to drive measurable business outcomes enabling product adoption while maximizing the customer experience
Provide expertise in career planning, performance management, and coaching
Drive team-wide results, determine what is important, clarify next steps and delegate effectively to meet expectations
Work with Payments Leadership team to determine team’s project roadmap and priorities while holding accountable to milestones and delivery deadlines
Become an expert in Meta’s Payment’s products, infrastructure, tools, systems, and data
Collaborate with our product, engineering, partnerships, and sales teams to ensure we are meeting our customer support goals
Lead relationships with vendor Performance Management supporting internal issue resolution and driving delivery accountability of the vendor teams
Minimum Qualifications:
2+ years experience in people management
5+ years experience working in a scaled customer support environment
Experience with relationship management and working within a global organization
Experience with strategic thinking with an analytical and problem solving approach
Preferred Qualifications:
2+ years experience in Payments Industry preferred but not essential
Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].
Company Profile: At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided...
Apply For This Job🌟 Join Our Remote Team as a Data Entry Specialist! 🌟 🚀How To Apply Email your application to [email protected] with...
Apply For This JobWho we are: We love what we do and what we do is important! We believe that everyone should leave...
Apply For This JobJob Details Description Title: Accountant Status: Full Time (Exempt) Schedule: Typical schedule will be Monday through Friday 8:30am to 5:00pm...
Apply For This JobJob Title: Key Account Manager (Remote Work Opportunity) Department: DTC-Sales Location: Remote Reports to: AVP Sales Classification: Exempt Position Description:...
Apply For This Jobfinance manager. new rochelle , new york posted 1 day ago job details summary $105,555 – $115,000 per year permanent...
Apply For This Job