Zycus Looking for Director of Account Management at Atlanta, GA, USA Full Time

3.7 Full-time 1 hour ago Full Job Description Description Zycus is hiring Director for Customer Account Management in the North America region. The Customer Account Management role is an individual contributor role, reporting to the Vice President-Customer Account Management. We are a SAAS cloud product company recognized by Gartner as leader in GMQ. You will be responsible for farming the accounts and cross-selling and up-selling into out existing accounts which are very large enterprises. The incumbent is the key owner of our existing customer relationships, and is responsible for driving the ongoing adoption, benefit realization, and retention and growth of the Zycus solution within an assigned set of customers. This individual should be comfortable consulting and influencing customers, developing, positioning and closing sales opportunities and managing all financial aspects of the relationship – backed by a strong understanding of the customers’ business objectives and the capabilities of the Zycus solution. Performance in the role is measured by customer retention, account growth, and customer reference-ability.