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Job Description
Zurich is currently in the process of expanding our Contingent Workforce program team and is seeking a Technical Analyst who will support the contingent labor vendor management system for the United States and Canada. This team is structured within Business Services Management of the Operations & Technology organization. Ideally this role is to work hybrid 1-2 days a week from our North American headquarters in Schaumburg, IL, however, will consider candidates outside of this location to work virtually.
Responsibilities:
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Responsible for managing and delivering the Beeline contingent worker system ticket management process including defects, enhancements, etc. Has responsibility for documenting requirements, performing testing activities and training end users.
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Create ad hoc and regular reporting through the Beeline vendor management system (VMS)
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Analyze and manipulate data to create shareable management information
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Manage VMS and reporting items raised by engagement managers and/or suppliers
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Lead and support projects to address strategic and operational priorities which are cross functional and highly visible
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Utilizes business, technology, organizational change, and collaborative skills to work with business owners and cross-functional resources to develop and deploy implementation strategies and deliverables.
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Provides project planning and status reporting for assigned deliverables and activities.
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Applies knowledge of the business objectives, processes, products, and services in order to develop recommendations for new programs and/or initiatives to solve business challenges.
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Assists with, and may deliver, change management planning and execution (e.g., training, communications) to support the implementation of solutions and initiatives that support strategic and operational priorities. Develop business requirements and user test cases and participate in UAT for technology solutions
Basic Qualifications:
- Bachelor’s Degree and 4 or more years of experience in the Insurance or Operations area
OR - High School Diploma or Equivalent and 6 or more years of experience in the Insurance or Operations area
OR - Zurich Certified Insurance Apprentice including Associate Degree and 4 or more years of experience in the Insurance or Operations area
AND - Project management experience
Preferred:
- Experience with a Vendor Management System (e.g., Beeline)
- Data analysis, analytical, and problem-solving skills
- Ability to develop training solutions for non-technical teams.
- Experience with data visualization tools (e.g., PowerBI)
- Knowledge of the Systems Development Life Cycle (SDLC) methodologies.
- Strong conceptual, analytical and problem-solving ability.
- Adaptable and flexible with working in a constantly evolving field.
- Ability to simultaneously manage multiple tasks at once.
Applicable Only to Jobs to be Performed Remotely in any US state
The salary range for this role is $67,100-$83,900. This is the range Zurich NA in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable
As a condition of employment at Zurich, employees must adhere to our COVID-related health and safety protocols ( ), including, without limitation, a requirement that employees attest as to their vaccination status with a YES/NO, and upload proof of vaccination status, or a negative COVID test result when applicable, to a third-party vendor. These protocols are continuously re-evaluated and the requirements may change at any time.
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM – Schaumburg, AM – Remote Work (US)
Remote Working: Yes
Schedule: Full Time
Linkedin Recruiter Tag: #LI-AW1 #LI-HYBRID
