Zendesk Hiring for Manager, Financial Analysis & Strategy Job at Remote Full Time

Job Description:

The Corporate Finance & Strategy team serves as a trusted advisor to the company, informing and guiding critical C-level decisions through insightful analyses & thought partnership. We are looking for a bright, driven individual who will succeed in a fast-paced environment and support our team in making sound recommendations that will allow the company to scale as we propel the business now from a Billion revenue to the Multi-Billion era.

In this central role you will collaborate across all of our Finance & Strategy functional teams to analyze, influence, and present Expense & Headcount planning to the executive team. In addition to helping us manage our monthly forecasting process, you will have the opportunity to take on high-profile strategic projects for the CFO, SVP of Finance, and other key decision-makers that impact our personnel investments. We are a lean team, so your impact will be felt immediately. This team has a track record of growing and launching some of our most promising finance talent.

Responsibilities:

• Support our monthly Expense consolidation & Headcount alignment processes – analyze financial results, distill and synthesize key trends, and communicate risks & opportunities to influence business outcomes.

• Coordinate across our Finance & Strategy teams to review and influence the key personnel & program expense and headcount assumptions driving our budgets, forecasts, and other predictors of future results. Assess forecasts to ensure accuracy, reasonableness, feasibility, and credibility.

• Collaborate with our People Ops and Talent Acquisition teams on forecasting for and testing our thinking on recruiting capacity, building company-wide vacancy forecasting, and personnel spend drivers.

• Reinvent monthly & quarterly Headcount management reporting including but not limited to budget vs forecast, dashboards, and Board materials.

• Explore investment opportunities to support company-wide strategic initiatives with appropriate staffing. Support leadership in making strategic tradeoffs in regards to expense & headcount decisions.

• Implement improvements & automation to streamline current processes

• Tackle new & evolving priorities for the team, including ad hoc analyses

Requirements:

• 5+ years experience in finance, accounting, investment banking, consulting, private equity, business operations, or sales operations

• Experience with financial modeling and analytical mindset / working with data required

• Positive attitude with high aptitude to learn new things quickly. Team player eager to further develop and grow with us

• Demonstrate intellectual curiosity, problem-solving skills, and hunger to continually up-level current approaches and processes

• Strong work ethic, reliability, and attention to detail – “get it done” attitude

• Highly adept in Excel. Working knowledge of SQL, Netsuite, Workday, Adaptive, or other planning tools a plus

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About Zendesk – Champions of Customer Service

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences — and we stick with it in our workplace. Over 6,000 employees worldwide have the flexibility and trust to choose where they work. The fact is, we know great work happens anywhere. Whether you’re collaborating from your home office, a Zendesk workspace, or the kitchen table, you’re part of one team at Zendesk.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

For jobs in the US only: If hired, you will be required to provide proof of full vaccination against COVID-19 and will be provided with an opportunity to request an accommodation for reasons recognized by applicable law. This is a requirement of employment for jobs based in the United States.

For jobs in Australia, Brazil, Canada, the Philippines and Singapore: If hired and required to work in office or in person with others as part of your job, you will be required to provide proof of full vaccination against COVID-19. Zendesk will consider exceptions for reasons recognized by applicable law. This is a requirement of employment for jobs based in Australia, Brazil, Canada, the Philippines and Singapore.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [email protected] with your specific accommodation request.

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