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Quick Apply Full-time 1 hour ago Full Job Description Ecommerce Associate DESCRIPTION Ecommerce Associate has a variety of tasks and careful attention to details is required.
Directly manages the day to day of the website, to include customer issues and inquiries, maintaining the orders for the website, and website front end/back end work as assigned.
DUTIES Ensures all orders through the website are correctly entered in the Accounting system.
In addition, ensuring that the orders are shipped by the warehouse in a timely manner.
Manages all customer concerns and questions with the website.
Add/edit descriptions or pictures for products as appropriate Handles website returns and any shipping/warranty issues Make suggestions to management for growth of the website Requirements 2-3 years experience in ecommerce required.
Knowledge of PPC/SEO is requested but not required.
The position requires the ability to respond to inquiries and complaints from customer in both oral and written form.
Must have skills necessary to question, listen and present products to current and customers.
Ability to apply mathematical calculations for pricing, and ability to handle multiple requests from customers as well as understand the issues at hand.
Reasoning abilities to define problems, collect data, establish facts, and draw valid conclusions.
Proficient computer skills, with knowledge in using various office software and programs for correspondence, sales analysis as well as for internal communications.
Must be able to work in a team environment.
Weekend work on occasion will be required.
Ability to lift 50lbs on occasion is required.
Experience Prospective candidates will have 2-3 years of customer service experience, and also ecommerce experience.
Knowledge of the fitness industry is preferred.
A bachelor’s degree is preferred but may be substituted with experience.
Job Type:
Full-time Pay:
$14.
00 – $21.
00 per hour Schedule:
8 hour shift Monday to Friday Ability to commute/relocate:
York, PA 17406:
Reliably commute or planning to relocate before starting work (Required) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
Directly manages the day to day of the website, to include customer issues and inquiries, maintaining the orders for the website, and website front end/back end work as assigned.
DUTIES Ensures all orders through the website are correctly entered in the Accounting system.
In addition, ensuring that the orders are shipped by the warehouse in a timely manner.
Manages all customer concerns and questions with the website.
Add/edit descriptions or pictures for products as appropriate Handles website returns and any shipping/warranty issues Make suggestions to management for growth of the website Requirements 2-3 years experience in ecommerce required.
Knowledge of PPC/SEO is requested but not required.
The position requires the ability to respond to inquiries and complaints from customer in both oral and written form.
Must have skills necessary to question, listen and present products to current and customers.
Ability to apply mathematical calculations for pricing, and ability to handle multiple requests from customers as well as understand the issues at hand.
Reasoning abilities to define problems, collect data, establish facts, and draw valid conclusions.
Proficient computer skills, with knowledge in using various office software and programs for correspondence, sales analysis as well as for internal communications.
Must be able to work in a team environment.
Weekend work on occasion will be required.
Ability to lift 50lbs on occasion is required.
Experience Prospective candidates will have 2-3 years of customer service experience, and also ecommerce experience.
Knowledge of the fitness industry is preferred.
A bachelor’s degree is preferred but may be substituted with experience.
Job Type:
Full-time Pay:
$14.
00 – $21.
00 per hour Schedule:
8 hour shift Monday to Friday Ability to commute/relocate:
York, PA 17406:
Reliably commute or planning to relocate before starting work (Required) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
