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The WTC Operations Manager is responsible for ensuring traffic control services supplied to our clients are reliable, well trained and provide a safe environment for their team to complete their work. WTC Operations Manager reports to the Director of Operations and/or Area Manager.
Responsibilities:
Manages a team of Field Supervisors, verifying the proper handling of issues in the field and that company procedures are followed
Generate and complete reports as required
Meet with clients and address any issues or concerns
Follow all safety and health rules as it pertains to traffic control
Build strong customer relationships by meeting with foreman
Oversee all purchases for the office and in the field
Ability to respond before and after business hours as needed
Coordinate, manage and monitor various departments
Maintain a positive, high morale environment and foster teamwork.
Maintain proper inventory for smooth operations in the field
Maintain and account for company vehicles and equipment
Ability to be proactive, well organized and manager multiple projects
Additional duties as assigned
Requirements:
Advanced computer skills and experience in Microsoft Office
Must be able to work closely with senior management
Experience in managing time and a team of employees
Excellent communication skills
Must have a valid driver license with an acceptable motor vehicle record
Must produce and maintain a negative drug test result
College degree preferred, will consider a mix of education, prior experience in lieu of college degree.
Certifications:
Complete the ATSSA, TCT, TCS and Defensive Driving classes as instructed
Complete additional training as directed
