3. 4 Full-time 12 hours ago Full Job Description Overview: Understands the basic concepts of project management planning. . Interprets tasks as assigned. May assist in the development of request for proposals and be involved in pre-contract negotiation of information systems. . Participates in the development of system documentation to include relevant Policies and Procedures relating to security, integrity and functional areas of a system. Maintains/develops knowledge of current IS technology in the healthcare environment. . Under the direction of the Manager of IS Applications, responsible for assigned shift as scheduled and for responding to problems 24 hours a day 7 days a week. Responsibilities: Responsible for low to moderate complexity application support to end users, including user account maintenance, first-line incident response, assisting with upgrades and testing, documentation of incident resolutions and system changes. . Assists with the development and implementation of new information systems applications or functionality. Assists in the completion of all phases of the project including analysis, design, testing, user training, documentation, implementation and follow up. . Investigates, analyzes and resolves IS user and system problems. Communicates with users, management, vendors, and others via email, phone, and face-to-face interaction for data gathering and status updates for all areas of responsibility assigned. . Must possess good written and verbal communication skills. Serves as system administrator for low complexity applications, including managing installations, upgrades, and daily maintenance. . Participates in process improvement initiatives as identified. Contributes to a positive team environment. . Develop inter-departmental relationships. Actively supports the Mission, Vision and Values of the organization. . Completes all hospital-wide orientation, complying with policies, and accepting personal responsibility for mandatory in-service requirements. Qualifications: EDUCATION: Trained professional with knowledge of Healthcare/IS normally acquired through an Associate’s Degree, two to three years of college or technical school, or equivalent work experience. . LICENSURE, REGISTRATION, CERTIFICATION: N/A Experience: Experience in healthcare information systems support preferred but not required. . .