Required Qualifications, US:* + 2+ years of Customer Service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.Job Expectations:* + Identifying fraudulent, mis-posted, and other suspicious, unusual activity on accounts Reviews, identifies, and verifies customer transactions to detect/prevent fraud, policy violations, or payment errors to mitigate and recover losses Provides excellent customer service paired with strong investigative research when responding to inbox inquiries on payment floats and additional information.Full Time work schedule will be Tuesday-Saturday 11:00am-8:00pm*.
Compensation for this position is set at $18.00/hr* @RWF22.We Value Diversity* At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process Company:* Wells Fargo.Req Number:* R-193194.Updated:* Mon Aug 08 17:01:58 GMT 2022.
Location:* Charlotte,North Carolina.
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