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The General Manager is responsible for all guest relations and operations with the assistance and effective delegation of other members of the Management Team and Staff. The General Manager promotes the vision of the owner “…to be the best in the market place” while providing an ethical, professional, team-spirited, and happily motivated staff.
The General Manager will be responsible for ensuring compliance and staff training for all specific brand initiatives, updates, changes in brand standards, loyalty program promotions, brand promotions, PMS (Property Management System; Front Desk Computers) updates, website and other online updates including employee training programs. Through daily review of the specific brand portal websites and proactive management the General Manager will effectively coordinate communications between staff, management, ownership and brand.
Through one-on-one training of the Guest Service Representatives/Front Desk, Breakfast Attendants, Housekeeping, Maintenance and Management Staff, the property will deliver a CONSISTENT level of service while EXCEEDING GUEST EXPECTATIONS! Utilizing tools such as training guides, job descriptions, checklist and other resources, the General Manager will ensure a consistent foundation for all Staff to excel in the performance of their respective duties.
Job Type: Full-time
Pay: $40,000.00 – $55,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Supplemental Pay:
- Signing bonus
Ability to commute/relocate:
- International Falls, MN: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Management: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: One location
