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Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we?re looking for you!
Wallace Finance is looking for a friendly and outgoing Account Manager who can provide outstanding customer service!
Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing!. We have been in the small consumer loan business since 1980.
Why Wallace Finance?
Competitive, Low-cost employee health, dental, vision, and life insurance for full time Team Members
401(k) plan including company match
Paid holidays and vacation time
Monthly bonus opportunities
Account Manager Role Responsibilities include:
Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments
Preparing loan documents and managing the application process
Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status
Contacting customers to help them get back on track if they have overdue payments
Partnering with Management to maintain branch operating standards and grow the business
This position may require occasional travel.
The ideal candidate for the Account Manager Role will have:
Stable work history (more than one year in previous customer service representative, sales representative, or related position preferred)
Previous sales or collections experience is preferred
Experience with CRM software and Microsoft Office
Excellent listening and communication skills (both verbal and written)
A passion for delivering client-focused solutions to customer needs
High school diploma or its equivalent