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Vitalic Associates is an expanding firm in the Richmond area. We are currently seeking natural and aspiring leaders to join our energetic marketing and community outreach team as Marketing & Customer Service Associates.
The Marketing & Customer Service Associate is responsible for identifying, building, and maintaining key relationships with community members, the client we represent, and colleagues.
The TruConnect Program we represent provides affordable wireless services to low-income communities. The main focus of the entry level Marketing & Customer Service Associate role is to present and promote the client’s wireless products and services to new customers allowing them to be more connected to the outside world.
At our company, our mission is to shift from awareness to taking action for those in need and who are not as fortunate.
Marketing & Customer Service Associate Responsibilities : Someone in this role would be the face and personality of the TruConnect program.
Not only will you be the first impression someone has of our company, but you are the liaison between our clients and local communities.
The Marketing & Customer Service Associate must understand program goals, monitor progression towards meeting these goals, and report this progress to program leadership on a regular basis.
In this position, the Marketing & Customer Service Associate must prospect and contact potential customers, reach agreed-upon sales targets by the deadline, and resolve customer inquiries and complaints.
We serve our customers first and foremost.
Marketing & Customer Service Associate Required Skills :
- Entrepreneurial-minded with a high level of motivation and desire for growth
- Ability to work in a high-energy environment
- Be a self-starter with problem-solving skills
- Commitment to good attendance and punctuality
- Must be able to manage multiple tasks and projects simultaneously
1 day ago
