Vanguard Hiring for Product Owner – Personal Investor Marketing AEM/DAM Job at Charlotte, NC Full Time

This Product Owner will partner with a team in Personal Investor Marketing to implement marketing strategies and technical enhancements across the Personal Investor public website.

As the Product Owner of Adobe Experience Manager (AEM) and Digital Asset Management (DAM) system you will bring proven experience in delivering digital solutions helping to lead large and complex multi-technology agile projects. Familiarity with Adobe Experience Manager (AEM) is recommended. Will possess the skills to interact, negotiate, and work with a broad range of stakeholders and functions, including the System Integration (IT) team, business owners, engineers, project operations, web maintenance, quality assurance, information security, and New Ways of Working (NWoW) Product Families.

In this role you will:

• Partner with strategy and IT to develop an implementation plan for Experience Manager (AEM) and Digital Asset Manager.

• Be responsible for understanding the detailed product capabilities, business needs and stakeholder requirements to establish and manage a product backlog and inform priorities for enhancements and upgrades.

• Orchestrate the implementation of the strategy, enhancements and upgrades with business triad and development team.

• Anticipate business needs based on tool capabilities and marketing strategies and partners with other POs/MarTech Developers to understand integration of tools and capabilities can support strategy.

• Lead the completion of all business activities in support of the product including gathering detailed requirements, reviewing test cases, coordinating acceptance testing with impacted business units, and creating or revising user procedures.

• Plan and document the progress and communicate the status of projects to stakeholders, internal clients and management.

• Remove impediments by filing tickets for enhancements or to fix features that aren’t working as expected. Troubleshoot issues identified by stakeholders

• Partner to understand DAM best practices and workflows and train users as needed.

• Ensuring digital assets are successfully, with accurate metadata, uploaded into the digital asset management system.

• Determine enhancement needs such as workflows for asset deletion and renaming.

• Engage with designers to test new image versions and deployment paths.

• Undergraduate degree or equivalent combination of experience required. Graduate degree preferred.

• Minimum five years general experience and/or five years of industry/technology related experience. Project management experience preferred.

• Excellent project management skills and experience. Agile project management experience preferred.

• High level of technical proficiency with Word, Power Point, Excel.

• Ability to quickly become knowledgeable in current and future policies, practices, trends and information affecting Vanguard’s business and organization.

• Excellent analytical and problem-solving skills.

• Ability to manage multiple and competing priorities simultaneously.

• Exceptional verbal and written communication skills. Strong presentation skills.

• Ability to generate creative approaches and solutions.

• Ability to work independently, provide attention to details and be cognizant of deadlines.

• Commitment to meeting the expectation and requirements of internal clients.

• Ability to establish and maintain effective relationships with clients and gain their trust and respect.

• Ability to work effectively with various levels or management including senior executives.

• Excellent interpersonal skills (assertiveness and consensus building).

Additional information:

• This position can be located in PA, AZ, or NC.

• Crew may be service offer focused or technology focused (given the department).

Special Factor

Vanguard is not offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard’s core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

Future of Work

During the pandemic, we transitioned to a work from home model for the majority of our crew and we continue to interview, hire, and on-board future crew remotely.

As we have developed the path forward, we have taken a thoughtful approach that both maximizes the advantages of working remotely and the many benefits of coming together and collaborating in a shared workspace. We believe that in-person interactions among our crew are important for preserving our unique culture and advantageous for the personal development of our crew.

When our Crew return to the office, many will work in our hybrid model. A smaller proportion of our crew will operate in the Work from Home work model (for example, field sales crew); or in the Work from Office model (for example, portfolio managers).

The working model that your role falls into will be communicated to you in the interview process – please do ask if you are unsure. We encourage you to make the decision regarding your job interview and offer knowing which model your role will fall into. We will test and learn as our ways of working evolve and will continue to evaluate working models along the way.