University of Washington Looking for HEALTH SERVICES MANAGER (CLINIC MANAGER)-SOUTH LAKE UNION at Seattle, WA Full Time

Benefits: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.

A Higher Degree of Healthcare

Across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student, and colleague is valued and honored.

UW Medicine’s Mission is to Improve the Health of the Public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists, and other health professionals.

UW Primary Care (UWPC) is a network of 16-Community-based clinics throughout the Puget Sound region. Our South Lake Union clinic has an outstanding leadership opportunity for a HEALTH SERVICES MANAGER (Clinic Manager) to lead our UW Medicine Primary Care Clinic at South Lake Union!

The UW Medicine Primary Care clinic at South Lake Union is one of five (5) Primary Care clinics of our Seattle Central Region which encompasses South Lake Union, Ballard, Belltown, Ravenna, and Fremont Clinics.

Located on the corner of Dexter Avenue N. and Republican Street, UW Medicine Primary Care at South Lake Union serves our community six days a week.

WE ARE PROUD TO BE UW PRIMARY CARE AT SOUTH LAKE UNION!

South Lake Union has been awarded recognition by the National Committee for Quality Assurance Patient-Centered Medical Home Program and offers a full spectrum of primary care services that include family medicine, integrated behavioral health, obstetrics and gynecology, and sports medicine.

Additional services on-site include a pharmacy, laboratory, and digital X-ray. Medical advice is available 24 hours a day, seven days a week and now offers telemedicine visits that are by secure video (using a mobile device, tablet or computer for general consultation and obstetrics (OB) services.

Also located within the building, you’ll find designated specialty care from the UW Diabetes Institute and the Karalis Johnson Retina Center, where Research scientists and doctors work side by side, making it one of only three centers in the country where patients benefit from the combination of clinical care and the latest retinal research and discoveries in a single environment.

UW Primary Care at South Lake Union truly serves the community in which we are located. Our Providers, Healthcare Team, and Administrative Staff are proud to champion and advance the UW Medicine Mission and our Pillars of Excellence!

HEALTH SERVICES MANAGER RESPONSIBILITIES

In partnership with the Clinic Chief, the Health Services Manager (HSM) will provide the operational oversight and administrative management for the Primary Care Clinic. They will hire, supervise, and mentor clinic staff, implement programs to meet specific patient care needs, and work to continually improve clinic operations and efficiency.

The Health Services Manager reports to the Central Region’s Assistant Director, and is charged with successful operations management, value-based care, financial management, compliance, risk management, and employee satisfaction & retention.

They will establish and maintain a professional culture and environment that fosters effective, efficient, and safe patient care practices, and that supports the goals of the UW Medicine “Patients Are First” Initiatives.

The HSM also promotes and champions our organizational culture imperatives to support a positive employee experience and that of teamwork, diversity, equality, inclusiveness, and belongingness. They will lead our employees toward career development, retention and work-life balance.

REQUIREMENTS:
Bachelor’s Degree in Business, Health Care Administration, or related field; or equivalent experience

3 years of progressive supervisory and management experience with budgetary responsibility

Demonstrated management/leadership and program management skills

Knowledge of ambulatory care environment and healthcare trends

Demonstrated ability to analyze financial, quality, and clinical service issues

DESIRED:
5+ years of leadership experience in an outpatient primary care setting

Active member and/or prior experience within MGMA (Medical Group Management Association) and/or other recognized Practice Management associations.

UW Medicine includes Harborview Medical Center, UW Medical Center – Montlake, UW Medical Center – Northwest, Valley Medical Center, UW Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected].

COVID-19 VACCINATION REQUIREMENT

Employees of the University of Washington are required to be fully vaccinated against COVID-19 unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination. View the Final candidate guide to COVID-19 vaccination requirement webpage for information about the medical or religious exemption process for final candidates.