University of Minnesota Looking for Principal Accounts Specialist- Patient Accounting at United States, Saint Paul Full Time

General Statement of Responsibilities:

Process insurance claims. Assist patients with their billing and insurance matters, answer questions regarding statement balances, claim submissions, and BH policies as they relate to patient accounting. Assist insurance companies with questions relating to submitted claims. Data entry of payments and resolution of processing issues and problems. Review and edit enrollment, charge, and payment posting reports daily.

Detailed Job Responsibilities:

• Function as patient contact for Patient Accounting area including greeting patients, providing information, problem solving, answering questions
• Responsible for the accuracy and appropriateness of information submitted on insurance claims for reimbursement (i.e., commercial insurance, Blue Cross/Blue Shield, Medical Assistance, etc.)
• Review charge edit lists daily and make necessary corrections
• Monitor and maintain reimbursement from third party payers
• Perform direct follow-up with insurance companies on unpaid claims
• Review all incoming mail to determine appropriate processing procedure
• Respond to insurance company requests for information
• Determine the need and appropriateness to make financial adjustments on accounts including charge corrections and invoice moves
• Review all individual credit balances and determine appropriate refunds and make the necessary financial adjustments
• Responsible for transferring funds to/from patients’ accounts through individual assessment of accounts and process all financial adjustments for individual accounts
• Maintain accurate patient billing and financial information
• Compose correspondence and memos responding to patient, third party, and internal billing information
• Post payments and adjustments to individual accounts (Insurance payments, personal payments)
• Function as associate resource person in Patient Accounting for Workers Compensation
• Provide backup support for other Patient Accounting positions and other Business Office positions
• Promote a safe, equitable, and respectful environment in which concerns can be addressed effectively.
• Other duties as assigned by Department Supervisor

Required Qualifications:

• High school diploma/GED and two years general accounts transaction and/or bookkeeping experience. Training/education may be substituted for some of the years of experience.
• Prior experience PC computer operation.
• Customer service experience.
• Experience in oral and written communications.
• Demonstrated commitment to promoting a culture that respects and advances diversity and inclusion.

Preferred Qualifications:

• Business training and/or bookkeeping experience in health care.
• Experience working with individuals from diverse racial, ethnic, and socioeconomic backgrounds.

About Boynton Health, Patient Accounting

Boynton Health is the on-campus student health care clinic at the University of Minnesota Twin Cities. Our mission is to create a healthy community by working with students, faculty, and staff to achieve physical, emotional, and social well-being. Boynton provides comprehensive high-quality health care, conducts community-based public health initiatives, and sponsors student-led health promotion in the areas of sexual violence prevention, sexual health, tobacco, alcohol, nutrition, and stress management.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your “My Job Applications” page and uploading documents in the “My Cover Letters and Attachments” section.

To request an accommodation during the application process, please e-mail [email protected] or call (612) 624-UOHR (8647).

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.