This position is designed to focus on delivering the ultimate patient experience through elevated patient service standards. The Assistant General Manager will oversee the entire store showroom and reception team. The position responsibilities include support of company goals and objectives, as well as general oversight of daily store operation needs.
Key Duties and Responsibilities
Assist the General Manager in planning and implementing strategies to drive service standards and positive sales results.
Responsible for department scheduling based on business needs.
Maintain an ultimate patient experience environment by leading and coaching teams to company service standards
Oversee the daily operations of the store to ensure compliance of DOH regulations and Trulieve?s policies and procedures.
Partner with the General Manager to provide coaching, training, and development to the showroom team that is focused on company/service standards and accountability to meeting team-specific objectives
Monitor Patient Consultant interactions with patients, and ensuring proper verbiage is being used.
Responsible for handling and resolving patient issues and escalations.
Monitor queues in Waitly to ensure timely processing and identify opportunities by communicating with the team on issues, concerns and updates
Maintain knowledge of loss prevention policies and procedures
Maintain the strictest confidentiality in compliance with DOH and HIPAA guidelines
Maintain good working relationships with other store operating areas as needed.
Perform any other tasks that have been assigned by management.
Date Posted September 26, 2023 Industry Accounting Job Status Full-time Salary Not Specified Description: We are seeking experienced accountants for...
Apply For This JobJob Description The role supports the US Firm across a range of projects related to the firm’s strategy and financial...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Job Summary Zimmer Biomet is a global medical technology leader. Our team members are part...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Put your talents to work at PCM! Whether you work in our Home Care, Clinical...
Apply For This JobTalent Acquisition Manager Calloquy is poised to redefine the legal industry through technologies that improve how legal services are delivered...
Apply For This JobAbout the Jacksonville Jaguars and Bold Events The Jacksonville Jaguars are a professional football team and a member of the...
Apply For This Job