Tribeca NW Hiring for Marketing and Sales Director Job at Issaquah, WA Full Time

The Sales Manager’s role is to oversee, support and train the buyer agents, listing agents and ISA’s within the company. You will be responsible for interacting with the agents on a daily basis while helping them build their sales skills, increase conversion rates and keep accountable to their goals (both team goals and personal goals). You will be actively recruiting both experienced agents as well as new agents on an on-going basis. Weekly & monthly reporting on conversion rates, profitability and agent KPI’s will be required.

In addition to working directly with the agents and sales staff, you will interact with both the CEO and the operations manager to ensure that we’re hitting sales and profitability goals. You will play a critical role in creating & updating policies and procedures as needed.

Strong interpersonal skills and the ability to adapt to the needs of each individual agent is necessary. Effective oral and written communication skills, understanding of budgets and strong time management skills are also required. Most importantly, you will have a great sense of humor and will be able to continue building the team culture and a fun working environment.

This is a full time position. Office hours are 8:30am – 5:00pm M-F at a minimum. Additional office hours are expected if needed, but some work may be completed from a remote location. Compensation is a base salary plus bonus/commission based upon meeting and exceeding goals.

AGENT SUPPORT & TRAINING:

Daily

• Host morning huddle- 5 minute video conference with daily affirmation, acknowledgement of “wins” & quick run through of hot sheet.
• Meet with new agents to work on scripts, teach technology, talk about best practices.
• Check leads in our CRM to be sure that agents are touching leads per team policy

Weekly

• Run Friday morning sales meeting with entire sales team.
• Hold minimum of 3 “hours of power” in office. This should consist of at least 30 minute script work prior to 60 minutes on the phone where agent make calls using the specific skills that they just worked on. As the team grows, you can focus each session on a different branch (listing agents, buyer agents, ISA’s).
• Conduct minimum of 1 role playing session each week.
• Work with team lead to come up with weekly open house schedule and update team calendar so that agents are assigned as needed.

Bi-Weekly

• Schedule bi-weekly 1-on-1 meetings with each agent. 15-30 minutes to discuss current KPI’s, goals and current needs.
• Create lead rotation calendar and ensure that all shifts are filled (either with an agent or by sending to the ISA).
• Attend video coaching call with Tom Ferry coach with sales team.

Monthly

• Plan one optional team building event like a Friday afternoon happy hour
• Hand out awards for: most closings, most signed contracts, etc… with small prize ($25 prize)

Quarterly

• Conduct one contest with prize for top agent(s). Should be based on production and/or KPI’s or some other metric ($100 prize).

As Needed

• Work with TC to trouble shoot any issues that seem to be going on with transactions
• Attend industry events/trainings with agents as appropriate.
• Join weekly coaching call with team lead as needed.
• Shadow agents at open houses, showings, buyer consults, listing appts & seminars as needed.

REPORTING:

• Weekly report on speed to lead
• Weekly report on conversion rate
• Weekly production report with closings, accepted offers and fall out
• Monthly report on recruiting stats
• Monthly report on agent profitability
• Quarterly with team lead to assess ROI for all lead gen sources.

RECRUITING:

Existing agents

• Identify agents in production who would be a good fit for the team.
• Create and implement long term nurture campaign that will facilitate ongoing interaction. This should include a combination of email, phone calls, in-person meetings and mailed notes/cards.
• Create and run social media campaigns to attract existing talent
• Become active with local Realtor board as a way to network with agents.

New agents

• Consistently run ads to attract talent from other industries.
• Connect with local real estate licensing schools to obtain lists of people currently going through classes.
• Stay in contact with local Realtor board for new agent orientation.

ADDITIONAL TASKS:

• Work with admin, team leader and agents to come up with policies and procedures for lead distribution, lead follow-up, open houses, etc…
• Work with IT to create any reports or change technology to create and run social media campaigns to attract existing talent.
• Become active with local Realtor board to network with agents.
• Attend monthly office meeting.

Job Type: Full-time

Pay: $70,000.00 – $120,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Issaquah, WA 98027: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Negotiation: 1 year (Required)
• Time management: 3 years (Required)
• Sales: 5 years (Required)
• Conversion optimization: 1 year (Required)
• Leadership: 3 years (Required)
• Real Estate: 2 years (Preferred)

License/Certification:

• Real Estate Broker (Required)

Work Location: One location