Log In
Sign Up
Truck Service General Manager
Industry professionals, are you excited to work with a company that will reward your hard work and dedication? Are you looking for a company that provides education and opportunities for career growth and personal development? At TravelCenters (TA/Petro/TA-Express), a Fortune 500 company, we provide you with the tools and training you need to be successful and grow within our industry leading truck service team.
We are now looking for an experienced Truck Service Manager to join our team! Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 225 locations across the country, TA has a solid foundation and a forward thinking vision. The Truck Service General Manager (GM) provides the leadership for the marketing and operations functions of the Truck Service Profit Center.
In this role, you can expect to:
- Be the leader and inspire your team to meet and exceed company performance standards and maximize the potential of the Truck Service department (i.e. fast and friendly customer service, good product knowledge, up-beat atmosphere, professional language, etc.)
- Embody a professional demeanor with a high level of character, honesty and integrity in conducting the business affairs. Inspire all team members to do the same
- Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach, discipline, and/or terminate the staff according to company policy
- Recruit, hire, train and retain highly motivated employees according to company guidelines and create a culture where employees feel respected and recognized for their achievements
- Creatively solve problems and develop robust solutions
- Conduct visual inspections to ensure that all products and services are available
- Maintain a welcoming and clean appearance to our customers. (i.e. restrooms, showers, signage, lighting, parking lot condition, air conditioning, heating, snow removal…etc.)
- Be responsible for achieving financial objectives of the business through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
- Oversee payroll, accounting, inventory and personnel documentation procedures to ensure accuracy and timeliness in reporting and compliance with state and federal laws.
- Adhere to safety standard, comply with standards of operation and follow company guidelines on vendor relationships
- Stay alert to competitive practices that could have an impact on business; Offer recommendations when appropriate
What we’d like to see:
- A leader who sets the example when working alongside team members
- High School Diploma (or GED), Associate or Bachelor Degree preferred
- Five years supervisory experience in the following areas: convenience store, truck service, travel center, major retailer, or other related business activity
- Proficient planning and analytical skills (i.e. understanding the calculations on the P&L, coverage ratio, budget & expense report, etc.) – able to achieve positive financial results
- Exhibit excellent verbal and written communication skills
- Ability to effectively communicate with other profit center general managers and field managers
- Ability to effectively present business actions plans and operational reports to management
Job Type: Full-time
Pay: $52,000.00 – $62,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
Supplemental Pay:
- Bonus pay
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver’s License (Preferred)
Work Location:
- One location
Work Location: One location