Tradesmen International Looking for Staffing Specialist at Cleveland, Ohio Full Time

The Workforce Project Coordinator (WPC) is part of a centrally managed team responsible for effectively and consistently filling client orders with qualified, safety-minded Tradesmen Field Employees (FE’s) across the Tradesmen National footprint with a market specific focus. The WPC’s are a company asset, filling priority orders as assigned, leveraging current FE’s with known track records for safety and skill within their assigned market and beyond. WPC’s are responsible for following a high-volume, internal recruiting strategy and process. WPC’s are responsible for determining when new recruits are needed and will work with the Workforce Coordinators to ensure a qualified pipeline of external candidates and full cycle hiring support. WPC’s own the hiring decision, leveraging compelling and engaging virtual interviewing and evaluating techniques. WPC’s follow a consistent process to maintain accurate FE records, profiles, and availability to ensure productive fill rates and detailed insight into safety, skill, reliability, and employee interest. WPC’s positively impact FE retention by nurturing meaningful employee relationships in a virtual environment, ensuring FE availability is clearly understood and communicated to the sales team. WPC’s support the sales process and play a leading role in operational planning to ensure the right FE’s are identified, dispatched, and supported on a job-by-job basis. WFPC’s can be client facing, performing inside sales and client relations as needed. WFPC’s are the face of Tradesmen and are responsible for presenting Tradesmen as an employer and partner of choice in both a live and a remote environment.

Job Overview:

Drive Safety Culture – Ensure safety culture is upheld through the employee selection process and by maintaining accurate safety records, ensuring minimum safety qualifications are met and engaging in activities to drive and promote safety.

• Ensure only qualified and safety-minded FE’s are being selected and dispatched
• Conduct thorough and compliant interviews and follow all interview protocol
• Maintain high standards for obtaining necessary jobsite information
• Conduct safety walkouts and jobsite visits as needed
• Maintain accurate employee records regarding safety and safety training

Fill Orders – Fill orders by recruiting and selecting the best internal and external candidates that meet the unique qualifications for specified orders and have a proven track record for safety and skill.

• Leverage internal recruiting process including new campaigns, pipeline building, and re-engagement efforts to prioritize current and former TI FE’s with known track records for safety and skill
• Conduct compelling and effective virtual and in-person hiring evaluations for new TI FE’s using the SCORE program
• Maintain accurate FE records and lead lists to ensure clear line of sight into employee skillset, interest, and availability for matching with new orders
• Drive FE commitment and retention through effective engagement and employee utilization strategies
• Manage relationships with sales to ensure clear line of sight into project needs and employee resources

Coordinate Projects – Create the game-plan to effectively fill incoming orders and provide ongoing oversight of existing projects by staying on-top of project end-dates, client needs, and opportunities to upsell.

• Lead strategic operations meetings and support sales by leveraging opportunities to utilize existing employee resources and new hires
• Ensure timely and relevant updates of project end-dates and availability of currently working FE’s
• Leverage the internal recruiting process to inform sales of current available FE’s, quickly react to new priority orders, and drive sales activity based in FE availability

Requirements:

Previous HR/Staffing or Recruiting background is highly preferred. Prior experience fostering and developing relationships in a remote environment would be beneficial. Experience with iCIMS (Applicant Tracking System) and Excel is a plus. Prior construction knowledge is a plus, but not required.

• Exceptional communication skills, written and verbal
• Prior experience with remote collaboration tools and meeting platforms
• Ability to foster relationships, trust, and partnerships in a remote environment
• Exceptional relationship building skills, able to relate, trustworthy and credible
• Team player, willing to pitch-in and do what it takes to get the job done
• Process ownership
• Strong attention to detail
• Ability to multi-task, organization and prioritization skills
• Thrives in fast-paced, high-volume environment
• Excels and is passionate about creating exceptional client and candidate experiences
• Uses data to inform and influence efforts, results oriented
• Persistent, able to push through challenges and adversity
• Out of the box thinker, able to creatively problem solve
• Capable of learning new processes and systems quickly
• Adaptable and able to open to dynamic and evolving work environment
• Regular and predictable attendance

Benefits:

Total Rewards Benefits include competitive pay with annual incentive bonus potential. Benefits include 401k, vacation and holidays, medical, dental, short term disability and voluntary supplemental life insurance.